Everything. A very special place.

The way staff were treated at dinner service by some diners. Maybe a more senior member of staff could step in . I'm quite sure if you don't like your allocated table there are better ways to go about it rather than berate a perfectly good server. Also ,if you don't understand the menu and you feel you need a server to read it to you.. then I suggest you stay in the house. A disgraceful way to to treat staff. The customer is not always right..

Amazing overnight stay , felt totally pampered , it snowed the night we arrived was so magical cosied up to the endless log fires they had , beautifully decorated for Christmas . We had a beautiful Christmas tree in our bedroom , staff sprayed our pillows at bedtime with lavender and left handmade truffles and shortbread made from Andy Murrays grans receipe . Our meal was lovely, I had smoked Trout to start never tasted anything so delicious, I then had steak and pepper sauce also beautiful then the cheese board . Breakfast next morning was delicious, lots of choice . Staff so attentive and lovely, there was a lady celebrating her 90th birthday at next table , she was cold staff put a blanket around her. It's all these lovely wee touches that makes this place so special. Hoping to return next December

We had cocktails which were not the best , I had a mojoto I watched the young guy make it he never bashed the mint or added sugar so was very bitter , they gave my friend wrong cocktail also. At meal the young man explaining all the cheese was starting to bore me as he went on so long , explained about 12 + cheeses then only got choice of 5 and it literally was a slither of cheese

What is there not to like? It's absolutely beautiful. We loved the tennis courts(one normal, one kids size), the apiary, the garden, the road in via mature woodland was magnificent. The welcome was spectacular and very friendly(at last Scots got this right....Cromlix should teach the rest of Scotland how to do this!), loved the scented candle smell at reception; you can buy them there too, we even got some Granny Erskine shortbread in the room, lovely tea/coffee and the wife loved the crisps(she even ate mine!). The room and entire hotel is spectacularly well decorated. There are lovely quirks, e.g. the old fashioned phone and wardrobes. It has a beautiful place to eat and watch the gardens. If you wanted a smart hotel, a friendly reception, great food and a nice wee dram....this is thee place to stay. You get what you pay for and Cromlix never fails to deliver. FANTASTIC.

There are two road bridges that are very narrow on the approach to the hotel. As usual with Scottish country roads.....expect the unexpected and you will not be disappointed. Just drift along the curves and don't be tempted to push your luck!

The hotel is stunning. The greeting was warm and welcoming. All members of staff were friendly and helpful. Our suite was amazing and little touches like "granny Erskine's shortbread" , a good choice of coffee and tea, water , snacks and fruit were appreciated. The breakfast choices are great. The hotel is spotless and maintained well.

There were some inconsistencies during the evening meal services. Our first night's meals were interesting and tasty. The pasta dish on the second night should have been of a much higher standard, considering the quality of the restaurant.

We had stayed at the Cromlix before but I knew they had a refurb so was looking forward to the new décor. It didn't disappoint! We arrived after a long drive (getting stuck in a storm), we were welcomed by lovely staff who took care of everything (even parking my car for me which was a lovely touch) and sat us down with some bubbly whilst we checked in. We were late for dinner and our table was held for us knowing the trouble we had had getting there. Our room was amazing - really inspired décor - still lovely and Scottish but with a modern twist! The bed was super comfy and the facilities were great! Especially loved the nice touch of grannies shortbread as a welcome treat! When we did go for our meal we were welcomed and not rushed even though we were late! We had the most amazing dinner there, one of the best Cote du Boeuf I have eaten before! Breakfast the next day was equally outstanding and we were just sad we had only booked for one night!

Not having enough time there due to the storm - such a pity as I would have loved to explore the grounds again!

Cromlix is a stunning property, the service and attention to detail was incredible! I was travelling with my children and our room was extremely comfortable and the bathroom simply amazing! We walked some of the nearby walls and also had a bagpipe lesson and an archery lesson. I would highly recommend both. they were informative and also just super fun. we are at the restaurant and had a lovely meal, the children’s menu is as good as the adults. We had a hit of tennis and explored the kitchen garden and it was magic. I would to come back and stay longer. Thank you!

Nothing!

Breakfast excellent, room was excellent, staff were very helpful and enjoyed ambience. Afternoon tea very good and catered very well for gluten free diet. Very good and warm welcome from staff.

Booked afternoon tea and had relayed information to hotel that gift vouchers were veing used. Advised that as long as theh had number vouchers not needed. Information not passed on and was billed for something that had been paid for. However was quickly remedied.

Staff very friendly and professional. Greeted at the front door with glass of Prosecco. Lovely spacious bedroom and huge bathroom, we had a view of the driveway as you approached the property. Very quiet location.

I’m not sure why it has a 5 star rating. Only one restaurant, and the only thing to do when we visited in February was to play billiards. I didn’t like how you could see the chefs making your food and using their fingers to plate the food, if it’s 5 star at least use tongs to pick up the bacon!!!

The whole experience at Cromlix was really wonderful. Having read about Cromlix I did expect something special and it absolutely exceeded my expectation. The situation of the hotel in stunning scenery, the beautiful refurbishment is quite exceptional and the attention to detail in every department is quite fabulous. Superb food and of course the most welcoming and accommodation staff I have ever encountered in any hotel. We enjoyed an upgrade due to us celebrating a special occasion and this added even further to our enjoyment of this very special establishment.

We loved everything!

Rooms were beautiful, very clean and spacious. Breakfasts were fantastic. All the staff were fantastic - very professional, engaging and efficient. Attention to detail. eg - providing bottles of sun cream on hot days.

Food was well cooked and presented, however, slightly disappointed in the limited use of local produce. If staying for a weekend, the same menu was in place each night, would of been nice to see an alternative over the weekend.