The gym was amazing, and the pool area, steam room and sauna, were also really nice The room was spacious The food in the restaurant was excellent (evening meal) and breakfast was lovely The car parking was excellent

The changing rooms in the gym would really benefit from a spin dryer for wet swim suits The music in the gym could do with being turned down The room could have done with some more plug sockets and some better tea/coffee facilities, biscuits, better shampoo/conditioner etc... Hotel guest sat down playing movies (or similar) on phone/tablet whilst eating at the dinner table in the main part of the restaurant during evening meal (could have been politely asked to turn it off, as it ruins the atmosphere)

Excellent location and grounds just off the M6 junction - but not so close for traffic noise. Easy free parking right outside reception entrance. Impressive modern architecture and decor. Very friendly staff and nice welcome. Room size ok and not too far from Reception although suspect some rooms are. Bennetts restaurant served an excellent dinner made with care and attention. Impressively tasty innovative dishes. Highly recommended and good value for a hotel restaurant.

Reception staff should have told us more about amenities including large spa and gym, swimming pool etc. No offer to book for dinner or information about breakfast times. 'Superior' Double room was a little disappointing, as was clean and tidy but ordinary and soulless with poor design elements including remote plug points (e.g. none beside bedside tables and bathroom light switch on opposite wall). Worst of all normal size double bed and really stupid old school 'security' hangers (just charge those that steal them) and way too small a cupboard and no chest of drawers. Wifi too slow other than for email. Shower poor for a 'superior' room.

I ordered room service breakfast on the first morning as I was alone. It cost £15. Unfortunately this was not worth the cost. The eggs were not great, and I requested fruit and granola which wasn’t provided. I was very disappointed in this aspect of my stay, so much so I did not have breakfast on the second morning as it felt overpriced for what was brought to the room. Such a shame

I ordered room service breakfast on the first morning as I was alone. It cost £15. Unfortunately this was not worth the cost. The eggs were not great, and I requested fruit and granola which wasn’t provided. I was very disappointed in this aspect of my stay, so much so I did not have breakfast on the second morning as it felt overpriced for what was brought to the room. Such a Shame

Pool open early and big. Cleanest hotel I've been to. Hotel is in a good area and just off motorway. The staff remember you. Big car park. Tasty breakfast. Quietest hotel I've been to, you don't hear any other guests and the traffic noise is acceptable.

The TV took at least half an hour to start working, was unwatchable due to bad reception/signal. There was no bath, just a shower. Pillow was very thick and hard, good for some people but I barely slept.

Great hotel, location, rooms very nice and quiet. Have stayed in this hotel a number of times over the years as handy to visit relations in Wigan.

Breakfast was a bit basic with limited choice for the price. The basic english cooked breakfast was fine but the contential choices was poor. Would liked to of seen more bread types, rolls, cheese, fruit, pastries, and scrambled eggs! It was a busy Sunday morning, with the morning after wedding guests, but a couple more top-ups of coffee would of been appreciated.

Lovely welcome at reception, staff were so nice and the room was spotless - housekeeping staff should be commended. The bed linens were so fresh they smelled as though they'd been dried on a washing line, and I slept like a log. Superb gym, pool and sauna, and lovely location - so peaceful. Decent check-out time, too. Will definitely stay again.

No complaints.

Breakfast was a buffet but very tasty and drinks were made and brought to us. Dinner was superb although a little pricey. Spa facilities were great and room was comfortable.

Air con in room didn’t seem to make it cool despite showing 16 degrees. The day had been exceptionally hot though. We would have appreciated a bottle of water in the room.

The properly was in a lovely countryside location but still close to the M6. It was well maintained with plenty of parking. The staff were very welcoming & quick to help you. The pool facilities were lovely! The restaurant was nice too, although maybe a bit dated. Overall it was a lovely short stay and would stay again in the future.

Our room wasn’t the cleanest, there was rubbish (just wrappers) left on the bedside table, it was quite dusty and the curtains where a bit stained. The shower had an used/open shower gel in it and the toilet was a bit dirty around the seat. We did phone to mentioned this and a cleaner came up but the shower gel was still there by the time we came back to our room.

The location is fab. I didn't have breakfast this visit but know from previous visits that it's really good. Staff are very friendly.

There were dirty marks on a pillow, and the bed wasn't made properly - I pulled the duvet back and the sheet came off the mattress. There was a huge spider in the bathroom and cobwebs in the corner. I find the beds uncomfortable.

The room was clean and bright and the bed was very comfortable. The spa facilities were great for the price we paid. The views from the spa were excellent.

The communication could have been improved. No one directed us to where to go, how to get a towel etc...