Beautiful hotel, just seconds from the town centre, very calm and quiet. Staff were really lovely, breakfast was fantastic 👌

Lived up to all expectations, the staff were lovely and the food was amazing. Really enjoyed our stay and will be returning In the future as well as recommending to friends and family.

My only constructive criticism would be that my wife in the evenings found it a little dark to do her make up maybe some extra lighting in front of the bedroom mirror would improve that. The mirror in the bathroom was fantastic but shes too short to see in there. I am nit picking there mind it was a pretty amazing stay overall and I would definitely go back.

The hotel was clean, plenty of space for parking and the breakfast was exceptional.

The location was as stated & you could leave your car which is great. Our suite room was amazing & very clean & comfortable. Breakfast was freshly cooked & we liked the table service. Very friendly owners

The hot tub terrace balcony was not at all private. There were only a few sparse potted trees between the rooms. The view was not exactly Mountain View’s but car park & houses. As they state they are 5 star, this can be applied to the Suite block but not the main hotel. On arrival they tell you that they close the bar at 10 & sooner if empty. There is no room service or mini bar options. I do not think they need to put a TV in the bar advertising their rooms or food dishes as this looks a bit cheap. Dinner in the restaurant was disappointing and had no atmosphere.

Location ideal, breakfast choice and quality very good, beautiful building inside and out. Ample free parking. Nice welcome and pleasant staff. Evening dinner menu limited but definitely worth eating in, our meals were superb.

Bedroom/bathroom lighting not good if you want to look in the mirror (putting on make-up etc). Having fire escape semi-glazed door in our room as the only "window". It was very hot whilst we were there but did not feel inclined/secure to leave door open at night as it led directly to road outside.

The very friendly and attentive staff. The owner was second to none in giving his guest whatever help required.

There being no lift, once up in our room on 2nd floor we would not come down. (My husband is 79 and me, 75 years.). Luckily the helpful check-in Receptionist arranged for our luggage to be sent upstairs. The bath-room could do with some safety handles/hand rails. These should be fixed at the tub area to provide old guests like us easy access into and out of the tub instead of having to think how to get in and out of the tub safely.

Staff were really friendly and helpful, from front of desk to waiting on employees. We had breakfast each morning in the restaurant and also ate in on our first night at the restaurant, food was prepared amazingly and was very tasty. Room was also top class, I really do recommend visiting!

Nothing at all 🤷‍♂️

The original house is a stunning Victorian home which has been beautifully decorated with lots of original furniture and features. It is cosy and welcoming. The hotel is run by its owners who take great care to ensure guests are happy. The fixtures and fittings were of a high quality and the bed was very comfortable.

Nothing, this place is a jewel among the more ordinary places to stay in Windermere!

Overall a great few days, from the warm welcome on arrival to the super friendly staff serving our food and servicing our suite. Breakfast selection on offer was excellent and evening meal was very tasty all served up in the comfy dining area.

Bedrooms were very hot and could have benefitted from some ac, although a large fan was provided but this only circulated the warm air around the room.

Excellent stay, very spacious room and quiet. Staff very friendly at breakfast time. Didn't eat in the evening as went out locally. Highly recommended. Friendly staff

Nothing to really comment on, other than the booths for breakfast were a little tight for seating. But really I am being picky to say the least was a fantastic stay.