It was all so good.. the lady that check us in was so helpful and friendly.. she went way out her way in helping us and was so friendly.. I don’t remember her name.. but she was so good..

Everything was good except the night time.. it was warm at night we like to get it a little colder to sleep and the ac would not go any colder.. it actually was warm in the room.. like we couldn’t even use covers.. but other then that the stay was great..

The Staff was very friendly, and the Manager Chris was very accommodating. The room was very clean. I was able to check in 2 hrs before my check in time. I didn’t eat at the restaurant but it looked very nice and clean. The lobby was very nice. Awesome!!!

The only thing was a staff sitting in the lobby when I walked out to my car. Very polite young man and he asked if I needed help with my bags. well I said no because I didn’t realize he worked there until one of the front desk staff asked him did he asked if I needed help. I think the staffs that help or pick up guests need a specific area at the front desk to accommodate them for guest service.

The room was clean and well maintained and spacious with many available charging ports. Bed was comfortable and overall riom furniture and decor is updated. Parking lot was very well lit. Toiletries provided are top quality 👌

My original confirmed reservation was for a 2 queen beds room but at check-in, they didn't have it available and somehow showed us as checked in already... very disappointing especially after a full day of road travel. Fortunately they had a single king bed with a pullout sofa bed to accommodate but obviously less than ideal and expected. With all this, the gentleman that checked me in was nice and cordial which made it smoother to handle the situation. The room door had a larger opening at the bottom of it that allowed for much more noise to travel in the room and if you're situated near the elevator, makes for a not so great sleep.

The front desk attendant Angela was extremely helpful from beginning to end with an great attitude. Joseph and the restaurant cook kept us entertained and engaged with great conversation. Food and drinks were awesome, especially the ribeye! Housekeeping was extremely helpful!!! Overall I enjoyed my stay, they were very helpful with accommodating and helping me accomplish my goal of relaxing lol

My only disappointment was their was an class reunion of 50 years and it was extremely loud

The staff was great. They didn’t argue with me about my service dog (you’d be surprised how much I get hassled). They called me to let me know I left my kindle and the method to get it back. Above and beyond!

Upstairs person was such a lead foot. Woke us at midnight and again at 4 am. Trash pick up 6 am Monday morning. Ugh

Angela was amazing at check-in and very helpful throughout our stay. The room was cleaned by Donna and she did an amazing job. The room itself was spacious and just perfect in every way. I will definitely stay here again. This is the third hotel that I have stayed while visiting Mobile for ASMS, and it is the absolute best one!

Everything was great! No complaints!!!

A restaurant is there but prices per person is overpriced with limited selections. It is best to go out to eat , because location offers a large variety for eating. For the price… a continental breakfast should be provided .

Restaurant prices .

The room and all facilities/parking lot were extremely well kept. Very clean and comfortable. Loved the fact that the parking lot was well lit at night.

We were a little nervous about the area because it looked pretty run down until you got to this hotel!

ROBIN WASN'T THERE FOR CHECK IN ,BUT SHE HELPED EVERYDAY BY PHONE UNTIL EVERY FAMILY MEMBER HAD THEIR ROOMS WHEN THEY HAD QUESTIONS .MRS ANGELA WAS WONDERFUL AT CHECK IN AND WAS THERE THE ENTIRE WEEKEND. SHE WAS KIND AND HELPFUL AND SUCH A BEAUTIFUL SWEET LADY ALWAYS WITH A SMILE

Everything was good they had construction going on but that didn't bother us they were mainly outside

Location is great....I didn't experience the breakfast.

Fire alarm