The pool was nice and the rooms were great. The grandkids loved the bathtub. Both of them could fit at the same time. I loved that the staff worked hard to get us an adjoining room, when she did not have to do that. It was nice to have the grandkids close to us though. They got to run from room to room. Which was convenient especially since we were trying to get ready for a graduation.

That they did not have a breakfast. We had to leave and go down the block to Hardee’s. Also, someone tried to steal my husband battery out of the back of his truck until they realized it wasn’t any good.

The hotel was centrally located to all the places we were going. Staff was friendly, courteous, and informational when we had questions. Parking is free.

Additional parking is needed since the hotel hosts social nights for everyone to attend. The parking lot fills up quickly. So if you're a guest and you come back late, you will have to park somewhere else.

The staff was awesome and they allowed us to check in a little early. Super comfy. Will be back. Love the MCM round design. What a gem! Can’t wait to see the lobby renovations that were in progress during our stay.

The bar closed at 11. We went to a show at the Saenger and by the time the show was over the bar was closed. Disappointed with that.

I enjoyed the Sky lounge on Friday night but Saturday night was horrible the live musican was horrible and it made it very dull!!

Didn't like the live music singer/ bathroom shower is tiny, toilet to close to the door no room for movement inside bathroom,water doesn't drain out fast enough when showering!!

The hotel location was preferred for what we needed, building was lovely and grand we would have used the swimming pool on the third floor if it day was hotter.

I felt a bit cheated because the room I booked with breakfast included for three people. The room can sleep four people but they only gave coupons for two people, so the third person had to paid extra for their breakfast.

A great hotel to stay at for events at the Mobile Civic Center [0.2 mile] & strolling Dauphin Street [0.2 mile]! The hotel was open, clean, & the staff were kind! We especially enjoyed having a restaurant & lounge within the hotel!

The only disappointment was the pool was closed - which is necessary if it need be. If visiting, on-site [free] parking is limited - but there is a reasonably priced parking garage right across the street.

location room size wifi reception staff were very helpfull.

Parking too small when all resident are in breakfast: though booking say breakfast included, the choice and quality is far from what I use to have when going to hotel. Only one choice, and no access to the buffet unless you pay additional fee.

Convenient to Civic Center

Free breakfast could have been explained at desk…no free breakfast without a voucher. Had to pay over $30.00 for lowest priced breakfast they had (2). ( including tip)

I loved the friendly people. They made sure that you was okay. My view was very beautiful, and was very clean.

I didn’t like being locked out of my room. At first I noticed that it was very hard to get into my room. Then me and my daughter had went down stairs to get something to eat. We got back to the room and couldn’t get back in, we went back down to let them know, and they couldn’t open the door either. So they said to me we can get you another room, and I was like all my stuff is in there and my daughter stuff and we are getting on a cruise so I need all of my stuff. So they finally got the door open, and we couldn’t leave the room for the rest of the night or we get locked out. So yes I kinda felt like a prisoner. They did offer me my money back, but it got to go through booking.com so I’m still waiting on my money.

The room was very nice and clean but the entrance had seating areas and the chairs and sofas need replaced. The upholstery was very dirty and in the restaurant the booths benches need redone. They were ripped and tore up .

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