Comfort Suites Pelham Hoover I-65

Very comfortable bed.

the air freshener they use was really strong and some people cannot tolerate strong smells.

The hotel was easy to find, you can see the structure above surrounding businesses. There are two interstate exits within an 8-minute drive of the facility. Check-in and out was easy and staff was very friendly. Breakfast was okay and included sausage and eggs. We made waffles and they were good. The breakfast room attendant was excellent and noticeably attentive to cleanliness and keeping foods available. Sausage and eggs were restocked before the tray was empty. The 2-queen bedroom was as advertised. Bed was comfortable enough for me, but my adult daughter did not find hers to be up to her standard. It was nice to have a sofa seating area in addition to the beds. We made use of the mini refrigerator but did not need to use the microwave during our stay. The icemaker was just down the hall and was working properly. We did cool off in the pool which was small but very clean. There were many choices of places to have dinner within a few minutes' drive. Overall, it was a good place to spend the night on our way home from our beach vacation in Florida.

One damp washcloth hanging over the shower curtain rod when we arrived. Coffee maker was in the bathroom which was unappealing to me. There were two good-sized desks in the room with plenty of desktop available for the coffee maker to have been placed there. Not too much of an inconvenience though because coffee was available with just a short trip to the breakfast room downstairs (I had a cup of decaf around 10pm.)

I did not have the breakfast due to me sleeping in but I did a section dedicated to it. Except for ice, I had no reason to leave the room because it was so large and had everything I needed. There was also a mini-purchase area where you could buy a variety of food and drinks, such as mini pizzas, noodles, and so on - not a bad selection. Despite booking through a third party, the staff was extremely helpful in accommodating me for a second night and allowing me to stay in the same room.

It was clean and comfortable. The room was nice and large.

There isn’t enough parking for the property. You best be there early or you won’t find a parking. We were on the 3rd floor. I was awakened about 1:15 am by the people above us. It sounded like they were having a throw down, very loud. I called front desk and he said give them time they just checked in. The noise continued several more minutes. I want happy!

The room and bathroom were extremely clean. I liked where the room was located. It was extremely quiet and comfortable. I really love that the bathroom was spacious and stocked with an ample amount of towels so that we didn't have to request any.

I did see a few ants on the desk area but other than that, the room was very nice. The doors to the bathroom and closet need to be adjusted a little bit because you really couldn't close them without forcing it.

Arrived late in the evening. The parking lot was packed and I was in a big suv. The night clerk was kind enough to offer to give me his parking space as he was leaving soon. The breakfast was excellent for continental breakfast. Had a waffle station, cheese omelets, and sausage as well as the normal type items. Good selection of juices too.

Really needs more parking options for larger vehicles.

Friendly staff. Cleanliness. Spacious room. Air conditioning quiet and comfortable. Large bathroom. Plenty of towels. Very clean pool, deck and chairs. Lots of selections at complimentary breakfast. Beds very comfortable. Luggage carts designed so belongings stayed on cart and they were easy to steer and push.

It was a good value for a family get away I was there to bury my brother and we had a good stay we will be back

The bed's could have been bigger I'm 6'4"and I had my girlfriend and her son sleeping in the bed with me and we had her other 2 boys with us but other than that it was a great stay

We received an email prior to our stay stating that there would be no breakfast due to covid and when we checked in they told us we would be able to have a free full breakfast and for the price we paid that made us very happy

The only concern we had was the amount of moister/humidity in our room. I don’t see how there wasn’t mold or mildew somewhere. The carpet was even damp. There were dehumidifiers in the hallways but our room definitely needed one. Also the price was a little high for a one night stay but it seems to be the going rate most places nowadays.

The front desk staff was the best! The beds were soooo comfortable/ The front desk quickly changed my room after blod stains on the bed sheets. I did;nt bother to tell her that it was also in the 2nd room on the bed cover.

Carpet stains in the hallways and beside the bed, Blood stains on the sheets from an earlier accident with the construction crew. visible stains on the window drapery. The staff kept knocking on the door 2 hours before check out.