I liked the lobby area, breakfast area, & the comfortable and clean rooms.

I was disappointed that the swimming pool area was under construction (this is how I book my stays). The tv remote did not connect with the smart tv, because the receiver was located in the back. I had to pull it around the side of the tv in order for the remote to connect to the remote to change the channels. That wasn't the solution because we still had to go close to the receiver to change the channels. There are no microwaves in the rooms you have to warm-up food items in the lobby.

The room is spacious, the pool area is nice size, hot tub was great! The area was nice. Good water pressure.

Management should have taken in account 2 girls volleyball teams eating breakfast and had 2 staff members to keep up. The breakfast was good but they were out of a lot because she couldn't keep up. Also our TV would not come on. I have a feeling it may have been battery in remote. Not any USB ports in room.

While the property is older, it has recently been updated and was very clean and fresh. Breakfast was good. The staff friendly. We were there to pick up a puppy from a local breeder, and we're excited about our trio and very pleased with the hotel!

Nothing

Snowflake is a small town, so you don’t expect too much out of a hotel. But I was pleasantly surprised with the accommodations. My kids really loved the Continental breakfast and that they had complementary hot chocolate.

Bummed that the hot tub was out of order

I always stay at best western when i travel and im always satified with the price, breakfast, and comfortable beds but i have to disagree this time on the comfortable beds . This last stay my bed was a little more firm so that caused a little back pain other then that it would of been a perfect stay.

Very wonderful staff, easy and quick check-in, room was very clean along with the main room and hallways. Staff was very welcoming and happy to talk about the area and everything else, if staying in the area would pick again!

convenient

that my 1st night someone trying to come into my room .. Around 830pm I then got a call from front desk asking my name and information. She then said I was supposed to be in room 202 I said I was assigned the current room 201 I was in . And that was the end of that conversation. The elevator was not working . But that was not an issue.

Very clean and comfortable. Excellent breakfast. Friendly staff. Will definitely stay again when in the area.

There wasn't a microwave in the room, but there was one in the lobby we were able to use.

The breakfast was great! We loved the pool and hot tub, and the staff were always helpful!

While the beds were comfortable, the sofa pullout bed was horrible. The mattress was super flat, every time you barely moved it creaked and squeaked, waking everyone up, and due to the small room size, it was crammed up against the air conditioning unit .. which meant all the air went to the person lying in front of it. Next time .. pay extra for two rooms.

Service was amazing! We asked for more towels no questions asked we got them. Very Friendly and very accommodating love the pool & jacuzzi very comfy

The pool has mildew or mold on the ceiling & very HOT in there