Home2 Suites By Hilton Phoenix-Tempe University Research Park

I like the kitchenette aspect as I as there for a week when I come. The breakfast covers a wide variety of tastes. . The staff was very friendly. Beds and pillows great.

My room was just a frontage road away from the highway, so there was traffic noise even at night . I was there for a week and not once did a maid check with me to see if I needed any supplies. I didn't daily maid service \, but it would have been nice to know how to discard the trash or how to get some clean towels, etc.

When checking in, Sunday afternoon the staff was amazing! one of them had curly hair with glasses. You can tell she loves her job and her guests come first. We enjoyed the location and the quietness of the hotel. It was safe! the gym and pool were very clean and breakfast had a variety of items.

When checking out on Thursday morning Andrea lady at the front desk (I made sure I got her name) was extremely rude and disrespectful. From greeting to questions it was very unprofessional. The questions that we had WE had to figure out everything on our own Which is what made the “staff and rating a good.” It seemed like she hates her job and did not care. Also, in our room when going to bed the sheets were a bit dirty and stained but no big deal it was ok.

Beautiful place. Very nice room, suite, good internet, big TV with Direct TV and HBO. Really comfortable king bed with excellent pillows. The free breakfast was better than expected. Large pool and hot tub, fire pit with automatic start. The place was well taken care of and the staff was great. I will have several stays after this one. We came down from the mountains for a weekend stay for a get away and had a great time, there is good access to the main roads, in other words it's a good location.

The price of their drinks like diet coke is really high. If you want the full breakfast instead of the free one you will pay an above-average price for not a spectacular breakfast. I wouldn't do it again. Our room had too much road noise as the building paralleled a major road with mostly heavy traffic

We enjoyed the clean, well equipped and spacious guest rooms, the comfortable bed, the well equipped fitness (gym) and the hot tub by the outdoor pool.

Noise penetration from the adjacent highway would disturb anyone who’s a light sleeper. The included breakfast area is not well run and was a standout disappointment , with lackluster supply of breads and bagels, no glasses set out for juices, no cereals, no fresh fruits, and a worn out self-service waffle maker (needs to be replaced with two No-stick waffle makers.

Very clean and spacious room. The staff was friendly and helpful. Pool-hot tub area was accessible and nice.

Traffic noise outside window and a white light from the ceiling flashed on and off multiple times in the night waking us up.

I could have stayed there for a week and been completely comfortable it was a wonderful location in the rooms and everything they included inside were fleeting wonderful more than I would ever had before

I couldn't think of anything I didn't like the breakfast was a little sparse but it is is still that time with covid so I understand thank you

Spacious, clean and well equipped studio. Very tasty breakfast, great pool area. Landry and drying machines available for free. For the price we paid it was a great surprise and a very pleasant stay.

We tried to check in a little early, the girl at the desk said the room was almost ready and I would get a phone call in a half hour. Never received one at all. Front desk was very slow and when we tried to call, they never picked up the phone but we saw them at the front desk from the room.

Location, room was very comfortable. Staff was friendly and helpful. Decent free breakfast. Wifi included.

Price was higher than I would usually pay and more than other locations few miles farther.

Property was great and location convenient . Staff was accommodating and friendly. Lov d having the fridge and coffee maker. My son LOVED the curtain he could pull in between the bed and pull out. He felt like he had his own space.

The pocket door to the bathroom was dirty along the edge were the handle was. That should be added to the cleaning list. I brought my own disinfectant wipes so took care of it. Everything else looked clean.