Quality Suites

Affordable hotel, location was not too far from our destination. The staff at the front desk were very considerate, professional, and had a great sense of humor! Beds were clean, room was spacious; my only complaint was that we didn't get Whataburger when we first got into town.

We weren't there long enough to have any real issues with our hotel. If anything, they were more than generous to us as we overslept beyond check-out time and did not have any issue, nor were we charged additional fees.

Next to Starbucks, Jimmy Johns, Taco Bell, and Braum's, plus so many more restaurants around. Stoplight to get out on 412, with 1-49 right down the road, made it easy to get around! Staff is amazing and the cleanliness is on point!

Parking is a little tight with the shared lot with another hotel, but not too bad.

Breakfast didn't settle well with me, but tasted good as I ate. Second day was a winner for me. Waffles, scambled eggs, sausage....etc. Swimming pool was warm to make up a little for no working hot tube.

Only thing I didn't like was Hot tube did not work, and plans are to remove it.... so don't expect it to be working.

Room was very clean, the staff was kind, the breakfast was good.

The door lock wouldn't work. Some one had had knocked a hole in the bathroom wall. The sink in bathroom had a crack in it. It was rm 223. And just needed some maintenance work otherwise everything else was good.

Clean, well lit parking convenience and location

The over night desk clerk provided less than desirable service. How was he ever supposed to call my room when there was no phone in my room

We booked 2 rooms for my nephew’s graduation from the University of Arkansas. The hotel was clean, quiet, and comfortable.

Our check-in time was delayed by hotel but most probably due to hotel being full to capacity with graduation attendees.

Location was perfect. Very close to interstate along with plenty of dining choices and gas stations. Front desk personnel very friendly at check in and check out.

The towels left behind in the pool area were not picked up. I didn't use the pool, but my room location took me by it. It looked like towels were on the floor all weekend. There were even a couple left by the elevator that did not get picked up. Not in my way but looked messy.

We were in town to visit family. At the hotel, we were greeted and attended completely. The room was modern, comfortable and clean. We will be back. Thank you everyone in Springdale.

Nothing.

The simplicity of booking online and just showing my ID once I arrived. Also the front desk lady was extremely friendly and breakfast was available.

Thin walls. Could practically hear our neighbors conversations and they weren't being very loud but all in all its a great hotel, great location, and great prices.

Although we were told that there would be a complimentary breakfast, there wasn’t one. No one told us at check-in, so when we went down to eat we were surprised that nothing was provided. I’ve stayed in other hotels during Covid, and they have still provided coffee and some type of to-go breakfast. I think they should stop advertising that breakfast is included.

False advertising concerning free breakfast. Coffee please!