Exceptional service from accommodating and friendly staff; rooms with nice fridge and microwave, comfortable beds, available baggage carts were a huge help in getting all our bags to the room easily, and we loved the little snack/gift shop which enabled us to have a light meal in our rooms instead of going out as we were exhausted from driving all day. Conveniently located near freeway exits and stores/shopping. Had to regretfully miss the free breakfast because we left really early the next morning to continue our drive, but based on everything else I'm sure it would have been excellent. All this and pet friendly too. A little more than we usually pay for quick stops during road trips but worth every penny! Would definitely stay here again!

N/A - just sad we left before breakfast opened (at 6:00 am) because it looked great in the photos!

We chose this property because of its close proximity to family. The breakfast was really good. Walking distance to two nice coffee shops for meals. The pool and hot tub looked wonderful, but it was too cold to swim. We were able to connect our ROKU to the TV in our room. We used the exercise room, which was small, but had excellent equipment. There was also a 24-hour mini store behind the desk which was helpful. Also 24-hour coffee, tea and hot chocolate available in the lobby.

We did not use the WiFi as I am uncomfortable to provide too many information of mine. I hope it can be easier later.

Ask too many personal information for WiFi No information regarding the hotel facilities on the room Too close to the ice maker and elevator

cleanliness, my always go to place for years

front desk not approachable (as always) rude and this will ruin your day or night. 3 of them (different time slots) all of them not smiling. Even just to show us that we’re welcome on this place.

Only 10 minutes from morongo the best location around. The only downside was the pot smokers loading up before they can go their room because they can't smoke in there. The comfy bed makes it all better..

Joanna was great at the front! Didn't make any promise, but still made it happen! Grateful for the accommodation she was able to assist us with! Breakfast was delicious and filling.

Pool was dirty; a lot of leaves in the pool and towels left behind by guests.

Easy and quick to get to and from Oak Glen, which was our destination. They had pretty comforters (so many hotels these days not providing). Ample charger outlets in the room. We stayed on the quiet side, and it was! The breakfast provided was very good.

They had run out of basic toiletries to purchase (deodorant, toothbrush). This is a step down from a high grade Hilton, but still very adequate.

The staff was very nice and customer focused.

The first room I was assigned was a non-smoking room, but upon entering the room, it smelled like stale cigarette smoke, much like a casino. It was horrible! The woman at the front desk kindly found me another room. It was so appreciated!

Location was good. Room comfortable and clean. Breakfast was a nice surprise.

Road not marked well but just a short trip around the corner and we were there.

Excellent customer service skills Staff was professional and courtesy

The room should have been a lower price