The room was clean and tastefully decorated. When we needed something we were asked to text the manager. That was efficient as the management responded in due time. The security system was unique as we used a personal code to enter the building and our room.

As a world traveler, I always like to be greeted by a person when I arrive at a new place. This newly remodeled inn lacked the friendly touch.

The Creekstone has been through a significant remodel. The room was lovely, the bed comfortable and the place was very clean. Quiet location. No staff on site. I was contacted the morning of the reservation with check in instructions which were very easy to follow.

Only negative is the soundproofing of the room. When people were in the hallway you could hear every word being said from inside the room.

The hotel is located in a perfect area from which you can make beautiful hikes and plenty of parking available. The hotel is recently renovated and looks very up to date, compared to my San Diego hotel. The staff is extremely friendly and in for a nice chat. I definitely try to come back again.

Everything was very nice. They were still improving their service, so I hope they will also serve breakfast in the future. And it's a pity they didn't think of European shower cranes when renovating the showers. But this is all minor things.

I loved the decor of the entire property, including our room. I liked using the access code method vs. Card or key. Housekeeping was friendly and helpful. Walking distance to many shops and restaurants. Loved the fireplace in our room. Will definitely stay there again! Would definitely refer friends/family to you.

A larger shuffleboard table!

Nathan, Raven, and staff went out of their way to make my husband and I feel right at home! We were there for our wedding anniversary which happened to be on Thanksgiving Day and booked the room a few days in advance. The rooms are very clean, large/roomy, with all new decor, a larger-sized mini-fridge in the room, a beautiful modern electric fireplace, and a wonderful view of the mountains. They moved us from originally booked room 206 (also very lovely room with a view of their back lot/upper patio) to room 202 just to make sure we had the best room/view in the place! The lodge itself has a very comfortable 'hipster' feel downstairs too with games, more fireplaces, and plenty of room to sit/lounge. I understand they will be opening an onsite restaurant too, probably sometime in 2022, which would be amazing! Can't say enough about the professionalism, attentiveness, and friendliness of the staff, the expansive comfort of the room, the ease of check-in, and the loveliness of the setting! Thank you!

It would be great if the price was a little less but understand around the holidays and for the amenities, it was worthwhile. Also some people might be turned off by no children or pet policy, and there is a policies manual you need to read through/accept prior to arrival, but that's just to make sure to set expectations and keep their property looking its best.

Clean, cute decor, quiet, very friendly staff, games, extremely comfortable bed & bedding (minus the flat pillows). Felt very welcomed.

Initially inattentive staff: It was hard to communicate through the Ring speaker when checking in (and it took quite a while for the hotel attendants to let me know that someone was there/for them to come out and open the door after communication failed and I was left waiting, wondering, and desperately needing a restroom. (I did arrive early, so that might've been part of the problem). I don't remember seeing any directions for checking-out, or light-switch controls. The AC hardly worked, windows didn't open (safety hazard), no pantry containing extra towels or blankets, no drinking water, no snacks, half-shower door gave way for a very wet floor (and again, no extra towels).

More modern than I was expecting. The room was big. Can’t wait to see the rest of the renovations planned. Sitting out on the porch, wish we knew how to light the fire pits.

Room didn’t have a view although we loved the room. More towel bar/hooks to hang towels to dry. That the fireplace turned off when it reached the temperature set at.

Clean, new & the colors. free kombucha & brew on tap. also, the older gentleman who has a shop just across the street. my son liked him. we bought a unique Kobe jersey off him.

No one was there. kinda creepy. especially with the old fireman who walked in behind me n my son and asked if anyone was there ?? then said something about having the guys over for a party. just strange and awkward and inappropriate. I had my 13 year old son with me - was just the two of us. there was no one else in the building the entire time. we only stayed one night.

It was pretty much a perfect spot to enjoy Idyllwild. Centrally located and beautifully designed.

Wish there was a door on the shower. Next time we will have to make sure the whole room is pretty warm so we don’t freeze. But everything else was so nice, it made up for being cold and forced us to cuddle to stay warm. Also, a bar either in the room or on premises would be a nice option since the town closes pretty early.

We spent one night (Monday). It was peaceful. The room and lobby had very nice modern decor and comfortable beds. It felt new, clean and beautiful.

The check in process needs more clarity. I didn’t know it was done remotely until we arrived and found that there was no one to check in with. They had sent an email that arrived about an hour before check in. I don’t check my emails that often, especially when traveling, and they didn’t tell me to expect one. So we had no idea how to get a key or code for our room. In addition, the email did not clearly explain that after you enter your door code you must press the ✔️ button. Finally, after I tried calling and emailing, someone came over to explain. The directions for checking in need to be clear and arrive at least a day before your trip. I understand that the code needs to be sent at check in time, but they should tell you to expect that.