Loved the Sprinkles (cupcakes) vending machine! Perfect for a convenient sweet treat! The red velvet was delicious, I purchased it twice! It's family friendly and has a self use washer dryer facility in the building. Came in handy after visiting the beach. The staff were all very courteous, friendly and helpful. The hotel room was clean, spacious ( Delux Queen), great atmosphere/decore, and had lots of storage to place our things. No pool or restaurant, but did not miss a bit. Tried wonderful restaurants nearby and a quick drive to Santa Monica Pier/Beach!

Wish the bathroom had two sliding doors to separate the sink from the shower and toilet.

Dirty parking entrance.

Outstanding service from friendly staff. There were several, separate issues with the plumbing and on both occasions a maintenance person was sent to the room within five minutes of my calling reception. Richard at reception recommended an interior-facing room which made our whole stay extra comfortable with no noise from traffic. Good size of room and bathroom and very clean.

We had stayed in the Residence Inn by Marriott at South Beach, Miami last year and by comparison this room was a little dull and old-fashioned, but still comfortable. I understand that there is a plan to remodel the rooms.

Staff very nice, valet too. I had a procedure done amd had to stay to recover a few days. Valet was very nice getting in and out of cars. Staff was very respectful.

Doors to get in and out of rooms are pretty loud when using them or other guests using them so can be a bit disturbing.

It is centrally located, near everything. The room is a small studio with a kitchen. The staff is very nice and quick to respond. It is near a Pavillions market.

The bed is kind of small, two people would be crowded. There is a glass sliding door, but my room was on 7th floor so it is unusual to have that kind of door with no security (no balcony or anything). The elevator did a strange noise going up and down and I heard it from my room. California hotel prices are crazy. This is a 3 star hotel but was pretty expensive.

The building is well maintained. The staff is very friendly. The breakfast is not the same every day. The rooms are a great size. Plenty of room to move around. Great location for our needs. I was in the LA Marathon and i was able to walk to the buses and walk back to the hotel after the Marathon.

Parking $40.00 a night? I can understand one night but the longer you stay after the first night should be free. I only have to reserve my star once I should only pay for parking once.

The location: 20 minutes walking from Rodeo drive and the room was very nice

They didn’t clean up the room because they said the sign “do not disturb” was on the door in the morning but that wasn’t true, they just made a mistake but when we asked to clean it up they just changed the towels and they didn’t clean the room

The room was fine. It was in a good location. But it is not in Beverly Hills... it's in LA. Close to many small food shops. Parking was good as was the valet.

The address is VERY misleading. GPS won't find it in Beverly Hills. Its is in LA!!!! Not good when you rent a car and have NO IDEA that the coordinates are not accurate when you depend on the GPS. Could also not check in when arrived. Some computer issue. Had to call the place a few times to find it. They also had NO IDEA that it is not in Beverly Hills. Possible bad management practices.

It was a nice hotel good location and the rooms were good as well.

Parking charge

The rooms are exceptional. Very comfy beds. Very comfortable and large rooms. Very good location- 15 mins walk to Rodeo Drive and shops, close to cafes, very good price for the location and I felt safe as a solo traveller. Also free bottles of water was a plus.