Easy walking distance to everything — real doorbell at entry door made it feel like an apartment rather than a hotel - nice touch. Front desk staff were helpful, filled with local information, and one young lady (Anna) stood out far above the others with friendly customer attention and always a beautiful smile - she made you feel important, appreciated, and genuinely happy to see you.

Restaurant staff not very customer supportive - no daily housekeeping (which should be in place by now and certainly for this price per night) - shower head spraying out at connection - just needed tightening, which I took care of.... couple of curtain tears in the material - although having a tub right in the bedroom could be romantic, it was more a waste of bedroom space and felt out of place -

The location is perfect. The room was clean and comfortable. It was quiet. Terrace was an added bonus!

Coffee. EVERY hotel should offer coffee in a real mug! Keurig isn't coffee and drinking out of a paper cup feels like a gas station. In my opinion coffee should be complimentary in every hotel (and especially boutique ones) and brought to your room if requested.

close to the town, cool lobby, nice staff, easy communication with staff

the coffee bar could be better. a real espresso machine instead of an automatic one. Also the bathrooms have no privacy & no fan. Even going with your spouse, its a little invasive with the barn door leaving an inch gap to see inside the bathroom.

Got a really noisy room the first night but they were able to change for the last two nights.

Had an upgraded room but having a bathtub in the bedroom was certainly not too our liking and would not have upgraded had I known that.

The hotel is in a great location, with great restaurants and shops in walking distance. The hotel is very nice! Everyone was very friendly and helpful.

That there wasn’t a fitness center inside of the hotel. I always need to get a quick work out in to start the day and a very early riser. Ubers are very hard to get around there in general and could not get one to take to nearby fitness center. (Too cold to take a walk in December) Would have loved a hotel shuttle for close locations for this reason and missed dinner reservations.

Bed was very comfortable. Room ready early so we got in before 4pm. Towels soft and fluffy. Only negative was we could not cool the room to our satisfaction. We like to sleep cool and even AC set at 65 truly wasn’t a 65 degree room.

perfectly located - loved the fireplace in the suite. Very comfortable bed and bathroom. Free parking was a great bonus considering the room rate is not cheap. Great bar with a nice barman.

We need a gym on premises.

Everything was perfect! The room was gorgeous and very clean! We were in the North building which overlooked State street and it made for a nice view. We were close to many restaurants and shopping.

No complaints.

The location was excellent. perfect spot to enjoy downtown Napa. Restaurants and tasting rooms everywhere! Delicious ice cream across the street at Annette’s Chocolates. Rode bikes to Yountville on the Napa Vine Trail.

great location —easy to walk to everything downtown nice rooms good food in the dining area live music and wine tastings the staff….excellent!!

could have more TV stations available