Facilities are beautiful and comfortable and in a prime location!

We wanted to shorten our stay by one night due to travel changes. The first reception desk staff was not friendly at all when she explained that the request needed to be made through Booking.com, not the hotel. We understood the situation but she could have been nice about it and helped facilitate our requested change. When I made the change, later in our stay, the night manager was very helpful. Also, the concierge, Lisa, was exceptional!!! Helped identify a vineyard for us to tour and was super friendly!

Very convenient location, right downtown and within walking distance of downtown shops and restaurants. Comfortable, spacious room. New, clean, nicely decorated common spaces. Great rooftop space. Friendly greeting and help at check-in. Quick and convenient valet service.

Strengths of the property are reflected in the price. Room keys were deactivated despite (expensive) late check-out. Cold and unhelpful treatment at check-out. Limited breakfast options in the property, but several good options within walking distance.

1. Excellent location. There are many restaurants and tasting rooms around the hotel. the room and bathroom size is good . Spacious. 2. Hotel staff is very helpful. Cindy gave good recommendation and managed our reservations for mud bath and restaurants.

1 . The housekeeping team should give some attention to the balcony. 2. The replenishment of the bathroom essential. The housekeeping team forgot to replenish the salt bath packet. 3. The bed is too soft.

A beautiful hotel and awesome experience. Very close to restaurants and shopping. The pool area is spectacular..staff is very nice and accommodating ….nice restaurant and roof bar….

Maybe a bit more selection food wise at the roof bar and restaurant….we waited over 30 minutes to receive our food and the quality of food was less than desirable, but the server was nice.

The rooftop bar was great. We discovered the whiskey speakeasy and had a great time with staff. Pizza was excellent.

The breakfast was not very good. Huevos rancheros was tasteless and my husband ordered the Moco Loco which was also very bland. Best part was the side of tater tots and coffee. Also, man at front desk sent us 6 blocks away when we asked for an ATM. Wasn't thrilled by that.

The hotel is in a great location, you can walk to everything you need to in downtown Napa. The rooftop bar was also a great spot to hang out.

I reserved 5 different rooms for myself and my friends. They had all of the reservations in the group except for mine. I don’t know if it was an issue with them or with booking, but I couldn’t get the upgraded room that I had reserved. The receptionist was very helpful and luckily they had a room available for me. Not sure what I would’ve done if they didn’t.

Almost everything! Great aesthetic, great location, great gym, great staff, great vibe!

Only a couple things and they were minor. Water pressure was meh. Could’ve been better. We did a couples massage & my husband loved his but my massage was not great. No purpose to the movements of the therapist, she kept digging her elbow in my ribs. It wasn’t terrible, but wasn’t great.

It’s walking distance to a lot of great restaurants and plenty of shopping. The Blue Note is right down the street if you’re in town for a concert, and a river walk is just a little further. So it’s close to things to do. the exterior is updated and actually fits the area. Our room was smaller than expected for the price. But it was cozy, decent shower (wish I would’ve had a tub), and they made good use of space.

I didn’t like the price. For that room, it was overpriced. Small room, Big price is never good. I think it was because I used booking.com. I’ll go direct from now on.

The breakfast was amazing...food that I had never experienced.

Better organization at the Sky & Vine bar. Some of the servers were not happy to have the bar be busy and it was reflected in their attitude and service.

the whole experience was great. the rooftop bar was well done and the location made it easy to walk around the riverfront. Uber access was easy.