The hotel staff were very friendly and welcoming, and they went out of their way to make sure I had everything I needed. The location of the hotel was also great - it was within walking distance of many restaurants, shops, and attraction

Everything was up 2 my expectations.

My kids liked the pool and hot bub area

The food and the hot tub area but my kids made a little mess on the sheets with Eminem's and we are no longer on the rent list after I told the lady at the front desk right away that they did that the next day I reminded him and now I got in trouble for some reason now we're not a lot of rent there so it wasn't really a great place

They're currently not serving breakfast because it covid. However, the pool, Sana and workout facilities were all open. The hot tub is broken. There is coffee all day and all night in the lobby freshly-made. It is very clean and everyone who works there are equipped with great customer service skills, and just a natural kindness. The room was clean they give you a good shampoo and conditioner. I love the balconies oh, and the whole entire size of the room is also great. Thanks to the staff there I've always enjoyed my stay and it is one of my favorite places to stay and worth the money most definitely a great deal!

Everything was great just can't wait until they start serving breakfast again! And also it will be perfect as soon as their jacuzzi is fixed. But it was peaceful, tranquil, and very relaxing. The staff is attentive, prompt, and extremely receptive to your needs.

The staff went above and beyond for my grandbabies. Even bringing them a toy. Morning front desk gal was very nice as well. Loved the Balcony. Bed was comfy. Fridge was big.

The curtains (shower and window) were ripped and the window ones were very dirty. The tables /dressers were not wiped off well at all. Had to wipe them off before my grandbabies ate at them. May have just been an oversight.

The bed was incredibly comfortable, providing a restful night's sleep. The linens were of high quality and the pillows were just the right level of softness. It felt like sinking into a cloud after a long day of travel.

it was very clean the breakfast was excellent my bed was comfortable it was very excellent trip

nothing

The staff was extremely friendly and very helpful And the room was super nice this is my place to stay when I need a room we were very pleased

There was nothing I didn't like

Large room. We had car problems and they were very accommodating and let us check in early. They even up graded the room with no extra charge because we had pets and our room wasn’t cleaned yet. Beds were very comfortable.

We were on the 3rd floor, and every step we took, we could feel the room shake. The location was not in a great place, there were visibly questionable people walking around the surrounding properties at all hours. We were in Oroville to look at properties to by, and decided this was not the place we wanted to live.

It was nice to have breakfast again finally. The location for me to visit my daughter is excellent. The staff is friendly and because of my frequent visits they know what I like.

Things are getting worn out. The curtains have holes in them the room smells musky. The beds are w o r n out. The Lampshades are crumbling. I had to hold the toilet handle down for it to flush. The shower kept tripping all night.

it is a good hotel in this area due to the fact that this is one of the two hotel in Oroville California.

bad breakfast and very poor customer service