Sonesta ES Suites San Diego - Rancho Bernardo

Located in tucked away quiet area. Staff were very helpful and friendly. The facility is a little on the older side but everything was functional. We were located facing the back patio with all the tables, BBQ grills and pool and we were concerned about noise level with groups occupying the space in the evening, but quiet hours were enforced. Continental breakfast was good with good variety. We even used the workout room which was minimally equipped but functional and good quality treadmills.The facility is very clean and very welcoming of families. Kitchenette was minimally stocked.

We were woken up a couple times by loud banging noises. We laster found out they would be repairing the plumbing. We only had 1 fork stocked in the kitchen area.

It is a neat, clean hotel with very friendly and helpful staff members. Loved the fact that we could do our own laundry (good facilities) without extra fees.

Breakfast "stock" often ran out and we had to wait for coffee, juice, napkins, some food items to be refilled. There was an unfriendly young man there at one of the breakfast sessions that seemed to be annoyed with his guests' requests for more food, coffee etc.

The staff Tomas at the front desk was very friendly and helpful. The breakfast food was delicious for a morning free meal. The supplies inside the room were wonderful just in case you needed them. I was surprised there was not any bottled water inside the room. Normally hotels leave two free bottles.

I didn’t like the pool hours open in the AM at 10:00. Check out is 11:00 not a whole lot of time with a family to dip in the pool before leaving. It should open in the summer time at least 8:00-8:30 AM.

everyone was super nice I couldn’t hear my neighbors at all, the breakfast was great and was open for a generous amount of time for people who don’t always wake up super early, me and my family had a great place to stay here during our vacation and they also have a washer and dryer just make sure to bring ur own detergents and stuff and if you don’t they also sell some in their little store(:

Room was great, bathroom was spotless, outside area is beautiful, free breakfast was a life-saver! Wish I could stay here for every SD visit!

Wifi was pretty slow - videos often had to buffer or reduce resolution. Was fine for emails and web browsing, but video calls would probably be challenging. Noise carries pretty readily, though white noise drowns it out fine.

Very good breakfast although I would like to have had waffles. Front desk staff were extremely helpful, especially Alberto as well as staff on the morning of March 21, 2023 Attractive carpet in hallways. Rooms furnished nicely. Comfortable beds.

Would like waffles for breakfast

Considering that this visit was during the Covid 19 pandemic, the hotel did very well with a no contact breakfast that was satisfying, coffeemaker in the room, easy access stairwell to use if the elevator was in use. When we first arrived, a lightbulb had burnt out in the bathroom. Kyle had to look a bit to find the size and style of bulb required, but managed it pretty quickly. Thanks.

All was well.

Great location, comfy bed, friendly staff

The room was a little dirty, bathtub had rings and floor was dusty in the bathroom. Bathroom light turned on the fan, which was insanely loud and didn't turn off, dishwasher was the loudest machine ever.

Clean quite nice

I arrived late and called to notify them so they knew this and when I arrived that night I had to wait 50 minutes for someone to check me in. Nobody was at the front desk. I think one we left and other was running late. I get it things happen but I had already had a horrible travel day do I was not in the mood. That was it. Rest of stay was excellent

The room was spacious. The bathroom was just what I wanted for my bubble bath. My wife loved how big the room was.

There was just a little confusion about the rates when we got there after driving 12 hours. But your staff handled it perfectly so my wife and I could check in and get some sleep.