Location is great! So close to the main attractions of Santa Monica, the beach and the 3rd st promenade shops. Staff at the hotel were very accommodating for our needs, from check in to departure.

Some of the costs that they add to the room were a little questionable, for example the supply of water bottles and the use/supply of the coffee machine. We didn't ask for this, but it's supplied and you need to pay extra for it. The location is great, however you should be mindful of street noise and traffic in the morning. If you like a sleep in it might not be the best spot for you.

The hotel was located in a great position giving easy walking access to both the pier and the shopping district. The bed was comfortable but squeaked loudly when you get on it.

The property is dated but some could see this as adding to the quirkiness of the hotel. The room I booked had a view of the building across the lane. I could hear the people in the next door room talking.

- Location is excellent! Close to beaches, restaurants, shops, ... - Staff is impeccable always smiling and supporting our questions. - In my room there was no street noise. My staying included Friday to Saturday. - I went by car and initially I thought of parking in the public parking. The hotel staff explained that the public parking reset the time every midnight. Meaning that if you leave the car overnight public parking will consider the hours of two days. So I left the car with the Hotel Valet and it went very good!

Is needed to do refurbishing in some places of the hotel. Things like stairs, room bathroom, elevator, they look very old and need an update.

A great stay. Really good location. An excellent example of a Hotel from the 30's updated tastefully. Very comfortable bed. Good bathroom with a powerful shower. Just the job! Liked the arrangement with a nearby cafe for breakfast. Plenty of very clean towels and lovely stadd. Room kept vey clean during our stay. Excellent first impression on arrival by welcoming staff. Lovely coffee and a first-class coffee making machine in the room.

An on site breakfast facility would be good. Other than this observation - nothing else to add. Repeat business is a sure guarantee of satisfaction! We shall be staying here again!

We liked this hotel. Good vibe. Friendly and helpful receptionist checked us in and our room was exactly as expected, a decent size with everything you need for a short stay at a reasonable cost. The location was good with only a short walk to Santa Monica Pier and nearby Santa Monica Pl for shops and restaurants. The area seemed safe enough. The hotel doesn't have a breakfast option, but gives you a discount voucher for a café 2 or so doors down which does a great selection of drinks, pastries, bagels and a fantastic breakfast Burrito - highly recommended. We eat there both mornings. We would recommend this hotel and would stay there again if in Santa Monica.

Negatives were very minimal and have to be set against the price paid. Other reviews have mentioned the décor in corridors, which is accurate, but didn't affect our stay and as such the rating is still a 9 from us.

Staff Was Amazing! Especially At Check In! Our Valet, I Wish We Would Have Gotten Her Name. She Told Us The History And Even Walked Us Into The Building To Show Us A Couple Pieces Of History Of The Hotel. She Even Took Our Picture For Us In Front Of The Building. She Was Great! To Know The Building Is Over A 100 Years Old And Is Still In Almost Great Shape Is So Awesome. It’s So Cool For Us To Have Been Able To Be Part Of A Little History Still In The Making! The Hotel Is Close To The Promenade So We Walked There And Did Some Shopping And Then Took Some Electric Scooters To The Pier, All Is In Very Close Distance From Each Other Which Was Wonderful! Definitely Got The Full Santa Monica Feel In One Night!

What We Didnt Like Was The Fly That Was Already In Our Room Hahaha. The Water From Both The Sink And Bath Tub Took Forever To Drain. The Moisturizer Bottle Had Some Lotion In It But Didn’t Work And It Was Late We Didn’t Want To Bother Anyone Since We Were Just Staying One Night Anyways. Also Shampoo Provided Is Terrible Gave Both Me And My Wife Knotted Hair Since It Didn’t Condition At All.

I love everything about this historic gem in the heart of Santa Monica. Room 400 was simply divine with ocean views and big lush trees next to the windows. Our room was clean, and we felt safe as there is security at the door. I love the charm of historic building, and they’ve taken great care of it. Everyone who works here is simply amazing. The men and women at the front desk were so extremely nice caring, and accommodating. They went above and beyond! This is our second time staying here, and it was even better than the last with all the renovations. We will definitely be back. Thank you so much for having us.

Location was fantastic

The help we received in regards to a taxi to the airport - or lack of help. The night before departing we arranged with the front desk to have a van to pick us up at 1030am the following day and take us to the airport for our flight. Upon going to the front desk the following morning at the arranged time there was no van. I inquired with reception and was told that they would now call one. Finally at 1050am a regular taxi arrived which was too small for our family. Eventually I needed to order an Uber, and thankfully we were able to get one (we had found it very difficult in LA to arrange Ubers for a family of 5). The front desk/reception couldn’t have cared less for our predicament, or the fact that we had ordered a van the night before. Not very helpful at all.

The room was spacious and very clean. The hotel was also very close to the seafront and various restaurants and shops.

The rooms could benefit from a fridge and air conditioning. They do get very hot but the ceiling fan helps circulate the air. It is an old building so I’d imagine the cost of installing AC is pretty costly. We soon got use to it but a small fridge would have enabled us to stock up on drinks rather than visit the shop daily. Not the end of the world.

Check-in was fast and efficient even though it was done late at night, with the staff on the desk being very friendly throughout. Room finding easy, and though the lift was small it was enough for the size of the hotel. There was a plesant, albeit quite sweet smell throughout the hotel, and the WiFi was superb. Its proximity to the beach was an assets, as well as to nearby shopping areas.

It will need a refurb soon, if only to add air-conditioning units and bring the bathrooms out of the 1980s.