My room was clean and spacious, the bathroom facilities including shower were also very spacious (possibly recently refurbished), the bed was very comfortable. Location was a bit of a problem in that my room (like all the rooms at this facility) was very close to the main drag in Tahoe City, and the traffic noise continued until late in the evening. Since my room was adjacent to the office, foot traffic and noise from visitors to the office was a problem until late in the evening.

Location and noise issues reported above, and the fact that check in was not available until 4 pm. Other loud evening noises (possibly caused by movement of machinery nearby) that shook the room and which must have originated adjacent to my room.

Very clean as in spotless Fridge and microwave in room

A freak problem the room key jammed in the door lock one night. No staff were on site at that hour. We used just the chain & latch till morning- not very secure. Arrival date was during the worst storm day or the year.. took 10 hours of driving instead of 2 1/2 hour as usual. Only one road from west (rt 50) was open.

The staff is super friendly and accommodating. The location to Tahoe City and the lake is fantastic. The rates are super reasonable and leave you with money to spend on dinner.

The bathroom and room were pretty dated with few "extra" comforts. There was no place to put one's clothes, other than your whole suitcase on a tv table.

As a woman traveling alone, grieving the death of my Mom, I felt safe & appreciated the occasional calls I received during my drive from the front desk check-in concierge. I was open about my reason for getting away and my road trip progress was slower than I expected. It was thoughtful of him to be sure I was ok on my drive. The room was perfect for me. I felt I had the peace and safety I needed in such a beautiful setting. I highly recommend this Hotel for couples. The cute heart shaped bath hot tub in the king sized bed room would be perfect for two. I love Lake Tahoe. It is one of the most beautiful places I’ve ever seen. I spent many summers with my family there growing up. There’s a great deal of serenity to be found just looking out at the Lake. All kinds of shops and places to dine. A nice getaway for sure. Knowing the area, I can say that a weekend stay would have been far more crowded and the traffic tends to be a slog so bring walking shoes and park up your vehicle during weekend tourist season in the summer. The Hotel is centrally located in Tahoe City, making it easy to walk to the beach, the store, tons of restaurants and the unique shopping boutiques and art galleries near by.

Lower price to stay on week nights.

great location and easy walk to local restaurants our room was so fun! very cute with awesome quirky flamingo wallpaper, crystal chandelier lamps and white feathered lamp shades, felt like retro Palm Springs, excellent coffee and real mugs! staff was very friendly and chill

lots of road noise but there were earplugs, no privacy in room with window blinds open

Super friendly & helpful staff, comfortable & great location.

A bear had damaged some pipes under the property, which meant a day without hot water. 💦 but this was no problem, they were working on it as fast as possible & the staff made every effort to accommodate.

Location is beyond belief, minutes walk to the lake front and central Tahoe City. Access to sporting equipement including bikes and SUPs was awesome.

We did not get he room we reserved, but the staff was gracious (the room had to be deep cleaned due ot issue with a prior guest).

The location is excellent, it is right next to an iconic small mall. It is pretty walkable. There is coffee machine and ground coffee in the room, which I liked a lot. Room was spacious as well.

The place is old and sometimes you can hear noises from the next room.

Location was next to the lake. Room was pretty big and spacious. Bathroom was neat. Staff was very supportive.

Dont think there is anything I didnt like except that the room was on 2nd floor which with 2 kids is little hard. But we managed.

The room was a good size, the bed was comfortable, and the upgrades they made were nice. Wish we had a view of something other then the parking lot. The front desk staff was were very nice and helpful. They were great about us brining our dog which was the best part.

The hotel is right on the main road and the noise was noticeable! The TV was very confusing like nothing we've ever seen and the volume was impossible to lower, so we shut it off rather then disturb any of the guest.