absolutely fabulous front desk individuals! Showed up without a reservation, but with Booking.com’s genius rates which were honored. when the upstairs televisions did not get a Thanksgiving weekend, marathon television show series, we were following, front desk, gal, commiserated, and then proceeded to bring it in on the lobby, television for us! Arrived five minutes before happy hour was over and were treated like Queen Elizabeth and Prince Edward! Bar gal cheerfully provided the beers we desired along with happy hour hors d’oeuvres we could take to our room. For two bone-weary but HUNGRY travelers, this was about as good as one could have hoped for (other than arriving home w/ wonderful well- priced “take out”!!!)

room temperature when we checked in was absolutely freezing! Thermometer set at mid 60s! As we were down in the lobby for a couple of hours, it had a chance to warm up to 71? 72? Took a while before. It warmed sufficiently while we slept. Fortunately, the bedding was cozy. glad we didn’t realize that this was not a hotel that serves breakfast- included (as it’s sister hotel further South did). This is only because we were then spurred to get together with a relative of my husbands for breakfast in Petaluma.

Very comfortable and quiet, despite being next to the freeway. Great tv channel choices and a good workout room

Price was astronomical but the market drives that. Breakfast food ran out on morning #2. Staff was kind, but no juice is no juice and at one point ALL the breakfast items were out except for the chocolate chip muffins. Took about 20 minutes for the items to be refilled, but no yogurt, oats, fruit or juice were available.

Location is good for being in Windsor - walking distance to the downtown area for restaurants and biking distance to vineyards we like to go to! It's more affordable than other hotels in the area while still providing good accommodations, comfortable beds, and clean rooms.

There was a little highway noise but we have stayed here before in a different room with no noise, so I think it depends which room you get. Overall, noise didn't prevent me from sleeping, but might recommend bringing earplugs just in case.

We were traveling up California wine and coast, our car was packed with stuff that we didn’t want to unload, I chose this hotel for the parking garage, it felt safe and well lit. The room was clean and comfortable and the 2 gentleman at reception were happy and professional.

The property felt brand new, even though if was four years old. Even though the hotel was right next to the freeway the noise was minimal.

The entrance to the property was tricky. We almost missed the driveway. There should be a sign telling folks to turn here for the hotel.

Clean, quiet, comfortable. Fast and friendly staff.. It was nice to have room service when I was very tired.

I don't know? Nothing comes to mind. I wasn't there long enough.

very comfortable!

I had booked a stay that said it included breakfast, but when we went to eat, we were told we had to have vouchers or pay. so we found breakfast somewhere else.

clean room and friendly staff

breakfast can be better. (They run out of a few items and not refill them with reasonable time). Staff are friendly though.

The facility was clean. The staff were pleasant and helpful.

The breakfast needs help. Lots of potential but needs trained staff.

Very convenient and value for money. Great pool, great wifi.

Would not advice to include breakfast.45mins to serve 2 pancakes. Very expensive for what offered. Plenty of places nearby for a much better breakfast