Homewood Suites By Hilton Orange New Haven

The property is new - I’m told it opened December 2020! Everything was clean - suite, lobby, dining area, gym, pool, jacuzzi! Staff was FANTASTIC!! Was celebrating my 50th birthday and the first suite I was given, the bedroom window was completely blocked by the outside sign. Spoke to the manager about getting a new suite since I was going to be there for 3 nights and they immediately changed my suite. As an RN, I especially loved all the Covid precautions that were taken. There were hand sanitizers everywhere and staff and guests wore their masks at all times. I even saw the cleaning staff wiping down frequently touched surfaces throughout the day. Breakfast was delicious each day with a variety of options for food and drinks. I would most definitely stay again!! Thank you Laura and Nyrasia at the front desk for helping to make my 50th Birthday stay GREAT!!

Absolutely nothing!! It was a PERFECT stay!!

Amazing hotel, spacious rooms, kitchen is new and clean. 24/7 fitness center was a huge bonus, pool and hot tub we fully functional and nice. Friendly staff and great value for money indeed.

What was weird and inconvenient is that we could not open the windows in either of the rooms, so when we cooked, the smell was inside the room even though we have used the aspirator. Gym could do with some more equipment, and too much chlorine in the pool to our liking. But overall a great hotel nevertheless.

The hotel is beautiful. I love the interior design. The fire pit outside was really nice too. Great pool, the jacuzzi wasn’t very warm; it was very much room temperature. Lastly, I loved walking into my room and seeing a welcome message with my name on the television. It definitely gave a great impression. The room was very big and spacious. It smelled really nice upon arrival.

There was someone else’s hair on the shower wall. I had also asked the front desk if I can have a few extra towels and they never delivered them to my room. I had a great interaction with the person who checked me in, but some of the other workers at the front desk seemed very stressed and short-mannered. Lastly, I wished the bed was more comfortable, it wasn’t as soft as other hotel beds are.

The check-in process and keyless entry via the app was fabulous! It was so easy and saved so much time. The room was even better than expected, and a great value- especially as a last minute booking.

The only minor change I could have wanted, was the clarification of breakfast time on a holiday… did it follow regular weekday times or did it follow weekend hours.

The breakfast buffet doesn't offer the same selection, they're not as many items available as there used to be however, the food was delicious. Another bonus is the great coffee.

We didn't like the limited selection but we did like the quality of the food that was presented. I really miss the Belgian waffle, another visitor at the hotel told me it's offered one day a week, we were only there for the weekend so I'm not sure but it used to be a daily offering.

Did not take much advantage of the breakfast due to personal schedule, but it seemed fine. General layout and "newness" feel of the hotel was very good.

The single issue that prevents a score of "Excellent" all around is the poor maintenance of the Fitness Center. Machines and floor were dirty on both of my uses, and the sanitized wipes dispenser was empty on one.

The breakfast was ok, felt like there could have been more and more variety every day. We mostly made breakfast in our room and enjoyed the amenities there.

I would have liked to used my own pots and pans to cook on the stoves provided. We also needed more room to eat as a family, the table was too small.

Seemed like a brand new hotel with modern, spacious rooms. Big, bright lobby with lots of natural sunlight. Right off I-95.

Breakfast was lackluster. I know it’s included, but fresher fruit and bread that isn’t stale doesn’t seem like too much to ask for. Nothing really nearby but used it to break up a drive so that wasn’t a huge deal breaker.

Breakfast wasn't too good, they could have had a better selection with the monies we pay for the stay. The rooms were a little small compared to other Homewood suites I have stayed in and this location do not have the 2 bedrooms Suites which was disappointing. The pool was extremely cold as well as the hot tub was not working at all.

The staff was great, the location was good. Overall the stay was okay. I would go again.

The room was very spacious. The pool and Jaccuzi are definitely a bonus! Value for money.

The breakfast can be improved. Better eggs. and variety.