Hampton Inn & Suites Lakeland-South Polk Parkway

The breakfast was excellent and the staff was extremely friendly

The staff at the counter as we checked in very late at night was excellent extremely friendly and very professional The staff at the counter the next morning when we were checking out was talking on her phone the entire time never said a word to us as I try to be friendly and speak to her I seem to be a bother staff should not be able to talk on their phone as personal time when they’re working and greeting others everything would’ve been an eleven if not for the woman at the counter when we were leaving on the fifth

I loved the breakfasts, and the staff. Anytime I went to the desk for drinks, food or questions. The staff was a considerable help. Even at 11:00 pm on a night h couldn't sleep, I asked the staff if they had coffee, they instantly put a pot on for me. I thought that was nice. I usually drink coffee all thru out night and day. It doesn't interfere with my sleep times so I drink coffee whenever I would like some.

Location was great!

There were notices in the elevator that the water would be turned off from 11-3 on 12-8 and then again on 12-9 Also you had to request at the front desk that housekeeping clean your room or you didn’t have fresh towels or the beds made.

The man was friendly and engaging in the morning. The room was fantastic, bed was comfortable. Other than the breakfast, everything was great.

The breakfast.... very pricey for a microwavable sandwich, water, and yogurt. Plus the first morning had a man working who was very engaging while getting the breakfast bags... second day the woman didn't speak until I spoke to her. Just such a big difference.

The breakfast offered a variety of choices. Never keen on the eggs. The hotel was clean and quiet. Met our needs. Nice location next to the mall.

The air condition was hard to control and kept the room too cold. We finally just shut it off while in the room but it got stuffy. Finally realized the controls were in the unit by window instead of with thermostat. That was confusing.

Loved the room. Very open, clean, and the view was beautiful. The small kitchenette was a big help. We also enjoyed that we didn't have to search for food anywhere. Lots of everything right here.

The only thing we didn't like is there is no exhaust fan in the bathrooms. When you step out of the shower it is extremely uncomfortable. Other than that it is fantastic.

The room was clean and the bed was comfortable. The staff was also very friendly. Wifi was strong as well.

The walls were very thin. I was awoken in the morning by the crying of the neighbor's baby. I could also hear the cleaning crew and other guests moving and talking in the halls.

The location was great! Shopping, movie theater and restaurants were in walking distance. We felt safe walking around the downtown area. The queen suite was HUGE, perfect for a family with children.

All personal was duper friendly...room personal and the asiatic joung girl from breakfast diper friendly...Overall I give them 100...Thanks all!!!

I like the hotel clean, the staff are friendly and professional, that one guy that is always at the front desk, I can't remember his name, but he is always there. He is really nice and make everyone feel welcome.

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