Extended Stay America Select Suites - Lakeland

The Staff go above and beyond to make sure your stay is comfortable, healthy and pleasant I am severely disabled and Roscoe and Angel brought what I needed from my car to my room for me and I don't think they know just how appreciative I am for that as walking is very painful for me and I can't lift my wheelchair into the trunk of my car so I am using my Medical walker so it is not easy to get things from one place to another as I would need to make several trips so they took That burden from me and put the burden on themselves and they were a Godsend to me

That my room was a distance away from the elevator

I am 67 yo severely disabled and Angel and Roscoe were so kind as to unload what I needed from my car and bring it to my room and Angel helped load up my belongings from my room down to my car and packed it into my car for me I am so happy that this place makes sure that all who check in are taken care of and with a smile and many Businesses today have forgotten about Customer Service with a smile The rooms are clean comfortable and no bugs I would recommend this Hotel to anyone and everyone

Roscoe and Angel went above and beyond to make sure my stay was comfortable and stress free as I am severely disabled and they carried what I needed from my car up to my room The Woman clerk (I didn't catch her name) was very helpful and pleasant The value of my room especially with a kitchenette with a full size refrigerator was unbeatable I would recommend this Hotel to everyone

My room was a bit far from the elevator for me being disabled

The kindness and understanding and helpfulness of the Staff The cleanliness of the room and the kitchenette was a plus with a regular refrigerator and small stove I am 67 yo and severely disabled and I was very appreciative of their help

That I couldn't get a closer room so I didn't have to do a lot of walking as I don't walk well and I have to use a Medical Walker to get around and it is painful for me to walk far

All the Staff go above and beyond to make sure Guests are comfortable and take care of them as if they were their own Family Especially Roscoe and Angel

How far the room was from the elevator as I am severely disabled but the staff made sure I didn't have to keep making trips to get what I needed from my car by getting it for me

But I had to pay $100 deposit that I was never told of until after I checked in and the fact that I still do not know if it's been refunded or whatever

Quiet location

No cleaning service

Everything is great the staff wonderful this is the place for me

Staff is nice and helpful. Rooms comfortable and spacious

Only thing was there is a charge for everything. Even getting clean towels costs.

friendly service very helpful staff

nothing