I really liked the rooms and how clean they were. I also liked the amenities and how clean the pool is. the staff are all kind and have great smiles

it was unfortunate that there was no breakfast at the hotel nor a restaurant. it would have been great if we were able to go down and grab breakfast in the mornings

Location is great ! I stayed at The W hotel in Brickell a few months back to try something “new” and let me tell you, the whole staff there was an extreme let down, from their spa staff, to the front desk and so on. When I think of the SLS LUX in Brickell I have only the best memories and great experiences with the whole staff. From the Bell men, to the valet, to the front desk and the high class hospitality of Mario at the front desk. Your staff, clean atmosphere, and gracious hospitality makes choosing the SLS LUX in Brickell a no brainer every visit. Thank you all so much!

I did not like that there wasn’t shower caps and the little extras in the hotel like q-tips, I did call the front desk and some was brought immediately. They even added detergent for me to quickly clean a dress for dinner that evening.

I have lived in Miami my entire life and had never staying on Brickell. I chose the SLS Lux based on it's location close to a project I was working on as well as American Express points. We loved the location, the style of the hotel, the rooms, the comfortable beds.... the mini bar had so many great options, the fact that we had a washer/dryer was a bonus!

Valet was a mess, but I know that's separate from the hotel. They always seemed confused and sometimes I would get a link and another time only a ticket. $50 IS WAY TOO EXPENSIVE

Everything exceeded our expectations! It was a great first impression from the moment we walked through the door and into the lobby -A very welcoming and inviting atmosphere. Francisco at the front desk was so friendly and helpful throughout the whole check- in/check-out process. The front desk manager, Mario, was superb and made our stay extra special. Really went above and beyond -something not often seen lately. Thalia at the front desk was very attentive to all guest that passed through the lobby and Friztner handled our small issue at 2am promptly. The room was huge, super clean and comfortable. The balcony was spacious and a nice place to relax in. Overall, a fantastic stay! It's the place to be when visiting/staying in Brickell. Can't wait to stay here again. Thanks, Team and keep up the great work!

The one little recommendation that I would like to pass on, would be the need for more towel hooks in the bathroom. It's important to note the hotel is in a busy area with lots of nightlife. Therefore, expect it to be noisy, but it's not the hotels fault. Just an FYI for others visiting the property.

pool and room amazing

they had a fire alarm test with the guests?? i never heard someone is doing that and to scare me to go out of my room in 9 in the morning and making me use the stairs and go out? and then not even apologize from the receptionist saying to me it is only a practice? worst experience I have ever had.

The size of the room was great. The design and furniture of the room were comforting. The location of the hotel is amazing. The room was clean and the staff were friendly.

Given its in a downtown area, you'll hear from the room sirens when they pass by, people yelling from the street as there are clubs around the building. This may be problematic for people who are light sleepers.

the design of the rooms were lovely wish the balconies weren’t so bare but all good spent most of my time outside of our room anyways haha but it’d be nice to lay out at night and watch the city lights after a night out.

Staff seemed to be off put not the most friendly

Location was great - took a walking tour of little Havana and it was a mile straight walk from the hotel to Little Havana - could not have worked out better

air conditioner would not get the room Cool enough- maintenance came up twice and they even tried to switch us rooms but they managed to work out the system

The rooms were huge and spacious. Nice vibe, clean rooms. I would stay again.

The concierge was slow. I had to call twice for towels and tooth brushes. Everything I requested took 30 minutes to an hour to get. Also, the beds didn’t have a bottom sheet on it.

Missed the breakfast, location was excellent easy access to great food, shopping and entertainment. The spaces were quiet and private.

The room was too noisy, the windows were not sufficiently soundproof allowing too much noise from the road below.