it was nice friendly people but wasn’t beside checking out it was okay

check out the lady didn’t say anything bout the deposit and she just said drop your keys off and you can go

Clean place, polite staff, good location for me, pleasant environment, safe.

The restaurant only had a buffet option for breakfast. This doesn’t work well for single travelers who don’t eat large breakfasts- flat $20 rate when I only wanted a light breakfast. Everytime I’ve stayed here, the bar/ restaurant staff is understaffed in the evening, even when they have a large guest group .

great location, clean, comfortable & friendly staff

the bar area was understaffed on one occasion. There was a large boxing event, and lots of folks were ordering food and lots of drinks. There was one bartender. She was cheerful and somehow managed to handle it, but one bartender with no bar back when s big event is expected is inexcusable. Management did a poor job on this one. it was management and not the bartender. She knew what she was doing, but she had only two hands!

I didn't eat breakfast. I was very happy that there is a Starbucks on site. I loved how fast I got reservations at such short notice.

We had a reading light that malfunctioned. Kept coming on at intervals. Staff was very accomodating and helped resolve problem.

Very clean, quiet, and comfortable. Beautiful property. I was very surprised at how nice it looked inside for what we paid. Great value.

The gate to exit the parking lot wasn’t working.

Booking.com made a mess with my reservation... I will not use there platform again for any travel arrangements.. They book my last name as my first ...and thanks to the work of the front desk figured it out...I had to pay twice for the trip.... my card was debited for the trip through Booking. com when I check out I had another bill from the hotel for my stay.... I will be letting everyone in the Bahamas know about my Booking. com experience... I've never got rip off from Expedia... I will be reverting back

Staff n stay was excellent it was booking it thru booking.com and the agent i spoke to didn't give me the right info they needed to check me had a run around at first

Very nice place. Most of the staff was very pleasant. The night shift desk gentleman could have explained things a little better and better customer service.

Stayed for 3 days . Shower water was not hot at all either day. Bill had unheard of extra charges for a phone I never even used.

The hotel was nice and the room was clean.

Paying 12 dollars a day for parking is ridiculous!! I feel like that's wrong to charge your customers to pay to park...

The property was very clean, neat and in order. Though the ice machine didn’t work on floor 5, the staff was very friendly in handling the problem and even offer to bring so Ice to us! House keeping doesn’t work on weekends, which was completely fine because we didn’t want anyone in our room lol. We also liked the bar but it should have longer hours. 5pm-9pm is to early... overall the stay was amazing.