Quality Inn Merrillville

the staff were very kind and friendly. the room was dark for good sleeping. I was working at night and slept during the day.

I was disappointed with a few things. the cleanliness was lacking. my room the bathroom mirror was completely film covered. the sink had black particles in it hair I found in the tub. the wall by iron board has some dark spot not sure it if is food? next, the hot tub was NOT hot. it was warm but not hot tub temperature and the jets barely produced any flow. you could not really notice the jets on when you started the timer. the hot tub was the main reason I chose this hotel. yes I was disappointed. lastly, not sure how people are allowed to smoke pot in their rooms but my floor had pot smoke lingering multiple times.

Some of the most comfortable beds ever..

Dont understand the low ratings.. Breakfast could've had more choices.. Have spent over $200 a night and the beds weren't 1/2 as comfortable as these beds.. If your looking to get a good nights rest this is the place to go.

We needed a convenient place to stay. The guest service team was so kind as we had to leave a very bad hotel. Even though it wasn't fantastic, it met our expectations.

I really liked the staff. They were very gracious. All the hotels were full due to tournaments and I had to leave a really dilapidated hotel

The staff was always helpful and friendly. The hotel was always quiet, clean and very well taken care of. I was very happy with my stay. I would definitely stay there again and recommend it to others. In today's crazy world it was nice stay somewhere that I felt safe. I give the entire crew a perfect 10. Thank you !!

I really don't have anything bad to say.

It's a comfortable stay at a reasonable price compared to the others in the vicinity that offer the same thing at a much higher rate. I just want a clean room bed and bath. Not your marbled floors and golden pillars people, geez.

The stains in the tub that made it look like it had not been cleaned.

A nice quiet place, big rooms, close to everything. Breakfast was not good like it used to be and not much of anything to choose from. Cold and dried out it was not appetizing. Only good thing was the waffles.

Cold food and not very fresh at Breakfast and more of a choice of foods to chose from.

It was nice and cozy good price

The breakfast was not that good not a great variety and the washroom was to old towel rack was coming off the wall and not to much pressure in the shower water was coming out slow

Staff made sure room had towels each night. Room was clean upon my arrival.

One of the staff was not very nice to me. He stated, " I have not had my coffee yet after getting an attitude."

Because of Covid, dining room was closed, but we got a breakfast bag each morning with muffins, breakfast bars, and oranges. They had a large pot of tasty hot coffee with creams and sweetners - sugar and sugar-free.

On one night there was a guest who was a bit noisy, but not so much that I could not sleep. If the guest had been noisier, I would have called the front desk.

It was a pretty quiet room just heard a little interstate traffic. The waffle maker was working.

The breakfast could always be better seems everyone wants a healthy hot breakfast but me . I miss danishes! But they had Raisin Bran wheat toast and biscuits and gravy.