Beds and pillows were very comfortable. Breakfast had everything you could want, oatmeal , potatoes, eggs and sausage. two kinds of waffles. many different cereals and Muffins, and much more. Pool was open from 8am to 10 pm which I thought was great. plus the exercise room. Would stay here if we are ever back in Pikeville.

The parking garage was hard to maneuver. It is also used by the arena behind the hotel and so when we tried to get out to go eat we got stuck because the incoming traffic would not let us go down. It is two way traffic and too narrow.

The property is clean and very nice. Great location. Excellent breakfast employees!

My only complaint is that it was quite noisy. We were near the elevator and there were men talking loudly late at night. There were cars racing outside and revving engines, which of course is not the hotel’s fault, but disturbing all the same.

Breakfast was so-so. Clean, nice area, etc., just didn't think it tasted good.

Booking.com really dropped the ball. They didn't know who I was, couldn't find me in system, etc. We finally realized that Booking.com had me under one of my family members name. That name was part of our group--I reserved the room. A lot of hassle after a long drive but not the hotel's fault.

Great hotel and friendly staff. The room was large, modern and very clean. Breakfast was good.

Pikeville was closed on the Monday we were there. We struggled to find somewhere to eat as the hotel only serves breakfast. We ended up in BANK 253 which was a short walk from the hotel. Nice food and atmosphere.

Sooo clean! Beds were super comfortable along with great pillow selection. Breakfast was great! Huge selection. Loved having restaurant selection within walking distance. The park next door was so cute and clean! Overall we loved our stay.

Parking was a little confusing at first but very nice having a parking garage attached.

Loved the location and free, attached parking garage. Breakfast was excellent. After a long day of travel it was nice to be able to walk around the town and see all the art, especially the bears! I also liked the shampoo, conditioner, lotion and soaps containers instead of the wasteful little bottles.

From the start I found reserving the room very easy via internet. The staff at check in were beyond courteous and professional. They set a new standard by which I will judge future visits by. The room was perfect. I slept better than in my own bed. Definitely will visit again.

Staff was excellent. Kind and friendly. We had been at the hospital for 3 days with a family member and we really needed a good night's sleep.It was awesome !!

Only thing I didn't like was that we didn't find the hotel sooner!!!!

I loved how friendly everyone was. The cleanliness of the rooms and breakfast was so good.

I didn’t like that we weren’t given an option to choose our room. We were on the main street and could hear all of the traffic. I have insomnia and had a difficult time sleeping.

The breakfast was average. The gravy was thin. Everything was placed close and could have been grouped better for access. Finding items was a two or three time take. Cleanliness was very good.

Grouping items better. There was not a flow. The waffle maker was blocking the toaster. Repositioning the drink dispenser to free up travel.