I have traveled a good bit. I was very pleasantly surprised with the cleanliness and comfort of my room. The entire facility was well kept although I didn't look at the entire facility. My bathroom was perfect, the surfaces were actually shiny clean. The staff was friendly and although I arrived for breakfast at the very end of serving time, the staff made sure I had what I wanted. I was meeting someone at the airport and although the airport entrances are under construction, everything was well marked. It was very easy from this hotel.

The vending area on the third floor needed attention....looked like a storage area.

It was close to the airport. The staff especially Ms Tina was very welcoming and helpful in receiving and telling us about restaurant situation to.get food.

The fact that there is no decent restaurant for a simple health meal. The fact that the hotel have no working relationship with the nearest Wendy. The double room we stayed in had no proper chair to work at the desk but one of the workers promised to look into the chair situation after we mentioned.

This is a great hotel for the price and location. We came in for one night while waiting for our cruise. The hotel manager met us at the airport car rental once our flight arrived and helped us arrange taxi service into the French Quarter for the evening and to the cruise port the next day. Fasy, easy and safe service.

Due to no fault of their own, the hotel is under construction after the hurricanes last year. They are working to get things taken care of but it does disrupt the stay just a bit. There are a lot of workers around the building and work is still being completed.

no complaints about the hotel itself

I booked this hotel because it said it had transportation to the airport. I found out they drop you off at the nearby car rental location where you wait for a shuttle there. although this shuttle at this location does provide transportation to the airport, i believe I’m not the only one to interpret the hotel would take customers directly to the airport

Front desk person was very helpful letting us check in a little early and making recommendations for dinner. It's a pretty good location for a flight out. Breakfast was fine.

Not near any restaurants--have to take a car about 15 minutes to get to one. Also note that their airport shuttle only goes as far as the car rental facility. From there you that their bus.

Breakfast was really good. Spotlessly clean. Checking was easy. The hotel looks like it was recently renovated

Was advertised to have an airport shuttle. That was the main reason that I booked it. I even called and asked if they had a shuttle and was informed that they did offer the service. Now I'm out 30.00 that I wasn't planning on blowing

Location was great clean room friendly staff. Breakfast was okay could've been more variety. Bed was not super comfortable but good. I would probably sell this location again when I'm in town.

Breakfast could have had more variety and bed was a little hard on me personally but not bad I got a good night sleep.

Hotel was clean and quiet, all the amenities was available, and the breakfast was OK a good variety to choose from. My kids enjoyed the pool and the breakfast.

Nothing

Breakfast was listed however, due to the recent hurricane we were not provided with a to go bag.

Our flights was changed, causing us to arrive around 11:30 am. We had to wait til 2:30 pm before we could check in. However, we were allowed to wait in their lobby and watch T.V. They were not providing complimentary shuttle service, we had to pay an additional $18.00 to get to our hotel.

it was clean, had everything I needed for an overnight stay, the staff was extremely friendly and helpful.

I could hear all of the noises in the hallway and in other rooms, so it would be a bit difficult to sleep at times.