Hampton Inn Lexington Park

Enjoyed the breakfast bar and the quality of the food on it. The staff were very attentive and paid close attention to detail. Also enjoyed the cleanliness of the room, and especially where the room was located. Room 500 was on the top floor and at the end of the hallway, far away from other hotel patrons rooms. That is the first time I've been given a room like that, and I enjoyed it immensely.

When I attempted to make a cup of coffee in the room, I noticed that the coffeemaker had a number of what appeared to be mineral deposits in the water reservoir, apparently from previous guests usage. I believe that is something that should be attended to by housekeeping staff on their checklists. Another aspect of the room that I feel could have used attention was that the cabinet door covering the refrigerator compartment suffered a broken hinge on the bottom hinge, and hung open after opening the refrigerator compartment. That could have happened after the last occupant, and simply wasn't repaired by the time we got to the room. Recommend it be repaired by the custodial staff of the hotel.

We checked in very late and there was a slight mishap with the room we were initially given. Isaac, the gentleman at the front desk was not only incredibly nice, but solved our issue promptly and politely. He is indeed a credit to the hotel. The gentleman who was working the breakfast area the next morning was attentive, polite and had everything stocked and looking great. The room was clean, the beds comfy and the room darkening blinds a lovely and welcome addition.

Breakfast on the second day was with a different crew. Breakfast runs until 10 and at 8am we found many items were not stocked.

I like the sun blinds in the room it didn't allow any sun in, which gave me a chance to rest longer after the long drive. The bed was amazing, I assume due to Covid the turn down service wasn't available. The gym area was nice and clean

It was a fie hotel, however there needs a policy in place for bookings through third party vendors, in order to keep track of their reservations. The outside grounds need to be kept up I was really disappointed in some of the hotel guest how they just left trash out front and in the parking lots. Big bags of Chic-Filet didn't look very good. Not al of the equipment n the gym was operable and the scale didn't work

Staff was great...especially the breakfast staff. One gentleman even made my 2 yr. old some sausage patties because he was sad that they didn't have them that day (he had eaten a bunch the day before). Everyone was very friendly and helpful.

The TV remote was confusing and I couldn't get a guide to come up. The tub stopper was a bit funky and unscrewed when I was trying to let the water out of the tub after my sons' bath.

Clean compared to numerous other properties where we stayed. Staff over and above polite, helpful, customer oriented! Absolutely generous and tasty breakfast. Plentiful parking……really delighted to have stayed here!

Housekeeping wasn’t daily. We had enough bath towels for two days but trash accumulated and toilet paper ran low.

The staff were friendly and helpful. There was an issue with the hot water and it was fixed within the hour. The breakfast area was always in stock with food. On eof the breakfast preparers even helped make a waffle for my son.

The pool area looked as though it needed to be cleaned. It was alot of ants around the pool.

The staff were very friendly and helpful. They went out of their wsy to be helpful.

The carpet in the room could use a steam cleanning. The breakfast wasnt great. To be fair the person who was suppose to set it up call out the replacment got started late. The facility felt dated, it was newly painted but the carpets need changed.

The beds were extremely comfortable. Everything was clean and service was great.

The tub could definitely be replaced. It had some kind of scratches that looked rust colored. It wasn't dirty and we don't take baths . We only use the shower. The rest of bathroom was nice and looked updated so it made me think they just hadn't gotten to replacing the tub.

It was mostly clean the staff was friendly but overworked. They seem very short staff in all departments.

That the staff was under manned. I understand it's hard to find good health these days and people who want to come to work.

The breakfast was WORTH IT.

There was inclement weather impacting housekeeping staff - that could have been better but was understandable.