Red Roof Inn Lansing West - MSU

The Location was perfect, however because of the tornadoes the day before the family reunion had to be moved. The staff was good, the area was safe.

We couldn't get anything for dinner since the restaurant around there didn't have power. The beds weren't as comfortable because the mattress was a little hard. The pillows were flatter than I needed.

Great to have a microwave, fridge/freezer and coffee making. bed super comfy, room clean and desk and chair useful. staff welcoming and super responsive.

Could do with a couch or armchair. Reported that hand held shower wouldn’t switch over but overhead shower worked well. Slight smell of smoke or grass comes in through the heater.

Front desk very polite .

The toilet kept running and water was all over the floor & was dirty. You had to hold the handle to flush. The refrigerator wasn't clean correctly. There were weird stains on the wall. And poor vacuuming.

Your WiFi did not have a password. I have never stayed in a Hotel or Motel that did not have a password on their Wifi. When I first attempted to hook up my computer it refused to hook up saying that such a connection would allow anyone to see what we were doing. I had to force it to hook up with the dangerous connection.

The room was large and well furnished. It was very clean and exceeded our expectations for the desk space. Plenty of space to set up our dog's crate and a well marked dog run area.

It did smell as if someone had smoked in our room (or an adjacent one) in the recent past, not a strong odor but definitely present. That being said, this was still a great place to stay and very accommodating for our dog.

The Staff. All of them! Instantly have me a room with great heater. Let me wait for Lyft to Vehicle. Rooms were spotless. Beds comfortable. Single separate for entrances Pet friendly And again Staff friendly, and care! Amazing Place! Walking distance to convience center. BBQ grills Lyft and Uber quick pick ups.

They need to fix heater in room 130. Add Airport Shuttle. Add Breakfast. Need light above desk area.

Staff was super nice, and location is awesome. I definitely recommend this hotel.

The only issue I had was that tTlhe internet was spotty. Kept going off and on several times a day, and is very slow.

Very welcoming front desk! Room was clean and well appointed

Alley into the hotel is in dire need of repair! Huge craters make for unhappy drivers! Although this is a non smoking building, our room had the faint smell of cigarette smoke

Front desk was amazing at check in! Kind and helpful.

Stay was great. Other guests were respectful and super nice. Only thing we found fault with was we found a Giant ball of hair (the size of a gold ball kind of hard to miss) on the floor in between the beds that was missed by housekeeping and the light when you first walked into our room was burnt out. Wifi was out entire stay but we didn't need it!

staff is very friendly kind and very helpful to any needs it’s very clean

other guests don’t treat the hotel respectfully