Very friendly, clean perfect location.

Nothing

Good breakfast.

No restaurant or lounge though the property is right on the waterfront.

My granddaughter and I were there for her state nursing test, plus enjoying the area . Her 1st time in the UP. Our accomadations were perfect for us ! She had a desk to study at. We were on the water abd close to town. We loved the salt water pool and hot tub. Best of all, every staff member took care of us and the place was so clean !!

We didn't have any complaints !

Fabulous hotel. All the staff were lovely with a warm welcome and friendly assistance from reception throughout our stay. Our room had a gorgeous lake view, spacious, super clean and beds were really comfortable. The buffet breakfast was good and the lady looking after it helped show me how to make waffles. Breakfast was served in a lovely room with great lake views and a terrace outside. Great location. Great stay.

Overall our stay was great! The staff was friendly, room was clean, pool and spa were clean as well as warm. Location is nice as well since it’s close to town and has some paved trails to a few beaches near by. The breakfast/gathering area was a nice size with an outdoor patio and never felt too crowded. The breakfast options were decent and kid friendly.

I really don’t have anything to complain about. It was a great 3 night stay (we extended our stay). The only thing that was disappointing were the cookies! They were a hit among everyone in the hotel because the tray always ran out. Don’t get me wrong…we all got our fair share of cookies in our family but when we’d make a special trip to go grab a cookie they’d be gone. But that’s not really a complaint nor a problem.

The near location to both the downtown and the lake was great for exploring on foot.

The coffee at breakfast was just awful both mornings. Really, the hotel should look into providing a different source for their breakfast coffee. Although beyond the hotel’s preview, the additional $16.42 per night county tourism tax was a surprise when the payment was made.

Excellent hotel in every way. Very clean and comfortable. Soft sheets and wonderful pillows. Every one was kind and helpful. Our room overlooked the water. We opened the window and went to sleep listening to the waves. Simply lovely.

Clean and super friendly staff

When booking with booking.com I added that I had a dog staying with me, they gave me time options and I chose one. It wasn’t until I checked out that there was an additional pet fee of $75 added. Not a huge deal, I just thought it would already be included. Buyer beware if you’re on a budget

It was nice and clean. Property was nice.

I thought the cost of the room was a little expensive. I have stayed at other hotels on the water/beach in tourists towns for less money, ie Traverse City, Mi.

Beautiful setting on the Harbor front with view of the iconic Old Ore Dock. Cheerful staff, good breakfast.

I had to get a TV channel guide at the desk. Maybe have one in the room.