Staybridge Suites Marquette, an IHG Hotel

The location was excellent. We aren't incredibly familiar with Marquette, but it felt like the hotel was perfectly centered between the more local foods and attractions and the "chain" oriented area. We could drive right and grab a bite to eat at an awesome local restaurant or drive left and pick up some water from Walmart or a quick breakfast from McDonald's. The location was also a short drive away from a movie theater and numerous waterfalls. The rooms were comfy and very clean. Full kitchen with a nice stove, equally nice fridge, and a great assortment of dishes/cookware to use. I like my spaces to be borderline frigid, and the AC accomplished this. Can't go wrong with a plushy, king-sized bed. Not a single staff member failed to say "good morning" or "hello" or be just overall pleasant when we passed by. We had read some reviews about the staff being excellent and friendly, and they absolutely lived up to those reviews and then some.

The parking area is a little "cramped". Not much to be done about it, and it wasn't deal breaking at all. We also had a fairly large truck, so that played into our very minor discomfort with parking. We had a room on the middle floor. The group above must have been jumping off the bed or tossing around bowling balls because the thuds were incredibly loud. I'm a very heavy sleeper and they would wake me up. Not necessarily a fault of the hotel itself, but if someone is above you, it seems you're most likely going to hear them thudding around. Again, not something that could probably be "fixed" and also could have just been a fluke experience.

Gorgeous new facility. Very large beautifully appointed suite. Bed, pillows, and sheets are WONDERFUL! I enjoyed having a bathtub. 2 large windows showered the room with light. Patio is lovely and has a fire pit for evening gathering. Abundant delicious breakfast. Waffles with toppings, omelets with a variety of Mexican toppers, fresh cut fruit salad, cooked oatmeal (not the packets). Yogurt bar and more.

We brought our little dog and didn’t feel adequate instruction was available to us. Nor was it obvious. Where is the pet potty area? We found the bags and trash bin on the upper level but no grassy area. Finally went down the ramp to a grassy space that had a dangerous slope to it. A sign letting people know the expectation would be nice. We are anxious to comply with the hotels policies if we know them. Our suite had a lovely kitchenette. It was not well stocked for anything more than microwave items. No ice bucket. When taking a bath, the only soap available is on the wall 2.5 feet above your head. You have to stand up every time to access the soap.

Very hospitable and friendly staff, easy check-in/out, quiet location, the room was immaculate in terms of cleanliness. Our favorite part was the back "porch" area connected to the lobby, it was very comfortable and peaceful.

Breakfast staff had a hard time keeping certain food items stocked during breakfast (though that could have been due to the number of guests in the breakfast area at that time). There was no fan option on the A/C unit. Not too big of a deal, just remember to bring your own fan if you need that to sleep.

The breakfast was vary well done.

We were pleased to learn you had an electric car charge station. Unfortunately it was untested and as a new unit, we were the first people to use it. Do to alerts from the car indicating a problem, I choose to disconnect prior to reaching full charge. I connected to another charger to ascertain if it was your charger or the car. The car acted normally. I spoke with people at the desk, they were helpful and indicated they have a maintenance order looking into the problem. I am hopeful the charger is soon repaired as we are booked to return on July 22nd.

the hotel was very nice and easy to find. we were able to attend the reception for a short time.

I tried using two different hand sanitizer stations near the elevator and both were empty. (important since many were coughing at breakfast). The waffle batter was runny, but everything was good. battery in remote was just about dead; could turn the tv on, but it lacked juice to change the channel or turn it iff.

staff was wonderful, socials on Mon. through Weds, decent breakfast( could serve sausage that actually has flavor), lovely deck.

the room set up was an issue. had to squeeze between the wall, bed, and bureau to get into bed. bed was a bit too tall for a short, old woman. TV needed to be in a different spot, had to turn my head while on the couch. sore neck.

The happy hour was unlike anything that I have seen. The breakfast was awesome!

I wish there was a second elevator; however, the stairs were nearby. I didn't think it was professional for the staff to be "wolfing down" food in the prep room while the hotel guest requested drinks. The controls for the room lights were a little awkward.

The staff was very pleasant and personable. The room was very nice and clean and pet-friendly. The Iron Ore Heritage Trail is right behind this hotel so we were able to take our dog out and utilized the trail ourselves. And the downtown area is within walking distance. We had a very nice stay!

Everything was great and we had no negative experiences. Wishing we would have brought our work out gear so we could have used the exercise room.

Very comfortable, accommodating stay. Loved the temperature controlled parking garage when there was a foot of snow outside! The staff were very friendly and helpful whenever we needed it. The room had everything we needed to stay for a week.

No complaints!

Clean rooms, Nice staff, Breakfast was decent, Good location for someone visiting Pictured Rock National Park. Walmart, Starbucks, and other such places are also pretty close by and easily reachable. Overall it was good experience.