Fairfield Inn & Suites by Marriott Muskegon Norton Shores

The room was spacious and comfortable. The beds were comfortable. Hotel is very quiet.

The breakfast was inadequate. The juice machine was broken and there was no other non dairy drink option (except coffee and tea). We had individually wrapped hot food. The only tolerable one was the belgium waffle. There were no toppings for the oatmeal. The selection of yogurt was lacking. Compared to other hotels offering breakfast, this one was unacceptable. Our room was entered and cleaned, even though we had the privacy sign on the door. Upon checking in, the concierge put us in a room that was already occupied. This made for a very awkward situation between us and the people in room 206! Concierge immediately put us into another room.

Nice clean, updated facility. Nice staff. Smells good inside, too. Good breakfast. Noon checkout.

Only thing I didn't like was too much temperature difference between A/C kicking on and off. I was either cold or hot while sleeping. Both my son and I woke up sweaty a few times.

The spinach and swiss quiche was the best I have had in ages. Can't forget the coffee! The coffee was excellent as well. I really didn't eat anything else, but everything looked fresh.

I guess it's not really important, but I thought not having liners in the trash cans in the room was a little odd. Wouldn't this be considered unsanitary?

They have taken away the do it yourself waffle makers. The substitute waffles were terrible! Double beds in a room designed for 4 people are not desirable. Double beds work for little kids but not for teenage boys. Get rid of double beds!!!

Close to Lake Michigan, great pool, best hot-oatmeal breakfast buffet I ever had including walnuts, pumpkin seeds and blueberry compote plus oat milk and helpful and attentive serving staff.

Location was great! We came for a visit to grand haven and it was quick and easy to get into town and to the beach. There were lots of places around the hotel that we could get food or go to if we needed anything!

The breakfast could have been better. The sausage was rubbery and eggs were subpar. There didn’t seem to be much of a selection. Maybe add toast/bagel option or a waffle maker.

The general manager was amazing and ensured we had a great stay.

The only let down was after the stay. We left bathing suits in the bathroom on accident, and nobody had confirmation as to what happened to them.

Everyone was friendly and helpful. The room was spacious and comfortable. Best pillows I’ve had in a while. The location was convenient to the highway, shopping and restaurants. Breakfast was good, coffee a bit watered. Overall the value was excellent. I would return.

No place to sit outside.

Great Location and Staff was very nice and accommodating!

Pool and Hot Tub were not very clean. Hot tub jets did not work very well and very strong odor of chlorine

breakfast was good

we arrived at 7 and our room wasn’t ready. very disappointing after a long day of driving. Also the front staff desk was not very knowledgeable when we asked directions.