Hotel was clean. Good location.

I completely understand the hotel and its employees have no control over the weather, however, based on the terrible storms that passed through Michigan on Thursday evening into Friday morning, the staff could have been diligent on checking on the guests in the hotel. The hotel lost complete electric power. I was on the 4th floor. Not once did anyone come by to check on me or assist me in checking out of my room. I was checking out on Friday morning & had to walk down four floors in the dark with several bags of luggage. When I arrived at the lobby all of the employees were sitting at tables with their own battery-operated lights. When I expressed my concerns with the staff on duty, their response was that I was overwhelming them (not their exact words and somewhat it was unprofessional).

It may seem odd, but one of the things I was so impressed with - besides the cleanliness - was that the bottles of shampoo, conditioner, body wash, hand soap and lotion were in a tamper proof device. Super impressed that attention to detail.

The handicap room was at the end of the hallway instead of near the elevator. I do not need a wheelchair, but I walk with a limp. So it seemed like a long walk.

The hotel was very clean. The area has a lot of nice restaurants and places to eat.

The only thing I didn’t care for was the temperature in the room was set to 60 when we arrived. It was extremely cold and even the tile flooring was cold on my bare feet. It took quite awhile for the room to warm up to 69 degrees.

The hotel staff was very friendly, helpful and professional. The breakfast was good and had a very nice variety of hot and cold selections to choose from. Quiet, cleanliness and comfort are top priorities for us when staying in a hotel and this hotel met those expectations very well. We enjoyed it so much we decided to stay an extra night.

The automatic pancake maker at breakfast is a good idea in theory, but it didn't work that well for me personally. My pancakes came out too thin and too crispy the first time and were a bit underdone on the next try.

I made the reservation for my 20 year old son. This was the his first time starting in a hotel by himself. He loved the experience, appreciated a great room with a great location. And most importantly (for me) is he felt safe! Thank you!

The breakfast was ample, but I didn't see a reason for having stevia in all the fruit juices. Couldn't drink them.

The room wasn't absolutely FRESH smelling. More like old sweat under room freshener, not strong, but not inviting. My room in an older hotel in NYC this spring was actually absolutely FRESH, so I know it can be done. Could you try harder?

This is my go-to hotel every time I visit Okemos. The staff is always friendly and accommodating, and the breakfast is always filling. It also helps that this Holiday Inn Express is within walking distance of some great restaurants and coffee shops!

nice hotel, centrally located, all of the staff members were excellent. we noticed a bowl of water for visitor dogs. that is a bonus. when we travel with our dogs we will definitely consider staying at this hotel again. very good experience.

Great Location - close to MSU campus. Great location - off the main drag so it was quiet, but close to restaurants, etc. SUPER CLEAN place.

Breakfast buffet was uninspired but otherwise nothing to complain about.

Location is perfect for my husband's morning appointments.

The lighting in our bathroom was dim, room 102. Also, would like more coffee, perhaps 4, with condiments. Thank you