Spring Hill Suites Minneapolis-St. Paul Airport/Mall Of America

The semi-separated bedroom and living room area is very nice. The room is large and clean. The bed is super comfortable. Breakfast has typical offerings but the buffet was very clean because the staff was constantly clearing away the crumbs and scrambled eggs that people dropped.

The water tank for the toilet wasn't filling properly but someone came and fixed it almost immediately after we talked to the staff about it. The refrigerator has a loud hum that never stopped. It didn't keep us up at night but it was a little annoying...

I really liked the comfy bed and breakfast in the morning. The studio was big with a mini fridge and microwave. Weirdly enough there was no lighting in the bedroom area. The gym was a nice perk, it's basic but has most of the necessary stuff, there is a disinfectant spray too. The shuttle in the morning was super convenient and they can also bring you to the mall which is super close.

The pool was under construction while I was visiting so that was a bit disappointing. They also charge a tax once you get there so the room does get a bit pricier.

- lovely and professional staff - stylish, comfortable, and clean rooms (we loved the little division between the bed and the couch so we could watch TV on the couch after our 4 yr old was asleep in the bed) - free breskfast was delicious and exactly what we needed to start the day - free hotel and mall shuttles (trip saver!!! We were here for the afternoon/night on a long layover that flew out the next morning. We saved so much hassle and made the most out of our 20 hours in Minneapolis by being able to go from the airport to hotel easily and also to and from the mall that afternoon for a visit to the lego store which our son loved!!) -great price and we got a deal on booking.com so it was an even better price!

Nothing! Have already recommended the hotel to our family who want to make a trip to the Mall of America in the near future. We are not sure if it is common in Minneapolis hotels but when we told anyone about the free shuttles, they couldn't believe it!

The staff! So friendly and helpful! Beautiful hotel, room layout. Awesome breakfast! Thank you!

Broken light bulb at desk. Non working light in shower. The most unsettling was no linens for hide-a-bed, so when I requested, given a very shabby, frayed, large hole light blanket and one top sheet (no fitted). I requested an addl blanket, just as shabby, and a sheet for bottom. PLEASE update your linens and leave in closet.

Shuttle picked us up from airport. Man at front desk in the evening was super nice and welcoming. Gave us extra bedding for our sofa bed. Breakfast was good, forgot it ended at 9 (came about 9:10)but the lady there tending to the breakfast area was super nice and made sure I got everything I needed for my son, husband and myself before cleaning it up. We left our bag at front desk while visiting mall after checking out. The Woman at the front desk on Tuesday morning could have been a little nicer and less abrupt while I was inquiring about shuttle services and holding our bag, but maybe she was just having a bad morning.... Walking distance to mall (25 min) if you miss shuttle. Shuttle later took us to airport. Great rooms. No fridge or microwave. Overall stay was comfortable and son enjoyed option for YouTube. Thanks again!

Love airplanes, so the location close to the airport and being able to watch airliners in operation from my room was great!

Called the day before arriving to arrange the airport shuttle for an early morning departure. Was told to do that the following day when I checked in at the hotel. Upon checking in, was told the time slot (4 AM) I needed was full. That was the whole point of trying to reserve a spot the day prior! So I was offered the 3:30 AM or 4:30 AM shuttle. 4:30 was too late so had to choose to be up earlier so as not to miss my flight.

Great hotel, friendly staff, clean room. Close to airport yet we weren't bothered by the noise. Great price compared to other hotels near by! Highly recommend! On another note, if you park and fly, it's $3 cheaper than parking at airport and they do have a shuttle that goes to airport. Had we known it was cheaper we would have done that. The staff did tell us price. They were more than helpful with everything!

The facilities were very clean and comfortable. There was plenty of space for our family of 5 in a king suite. The staff was very friendly and helpful! We also loved the location, it was so close to the Mall of America and the kids loved seeing the airplanes take off from the nearby airport. Breakfast was also very good ☺️

We didn't like that the pool and spa weren't open.

We loved that it was by the airport so we gor to watch the planes go by. And the beds were so soft and comfortable.

The light between the beds was off the wall husband had to fix it, the was a plastic ball and gum packet behind the bed that was there before we got in there. And no trash bags.

Lots of room and an amazing staff! Both persons who checked us in and checked us out we’re so very friendly and helpful. They were a delight

We had trouble getting the heat warm enough and the lack of lights made things difficult. Because low light really affects my ability to see, I couldn’t see particularly well.