I felt the staff was very helpful. The room I had the first night really wasn't in good shape. Probably should have evaluated the plumbing more carefully before receiving customers. The shower hot-cold/on-off faucet was working poorly. Had to play around with the faucet to get hot and cold and also to turn on and off. I thought I'd mention it at the end of my stay, but after the first night when I got back from sight-seeing sewage had backed up into the bathroom sink. When I brought the second issue to the attention of the staff at the front desk, they immediately upgraded me and took the room out of service for repairs. I was satisfied with the response of the hotel staff. Second room was nice. No issues with that room.

See above - basically, should check the rooms to make sure all are in good condition for renting.

Location was great and everything was clean. Once again we had to leave as they were starting breakfast, so no review there. The beds are very comfortable and they have an ondoor swimming pool.

The hallway area near the elevator and the elevator itself are too warm. Does not match the cooler temperature of the rest of the hotel.

The hotel was easily accessible to Hwy 70 and 25 as well as town. The check in was very easy and the staff were very friendly, polite and courteous. My husband thought he left his hat in our room after we had checked out. The desk clerk was quite willing to reprogram a key card so I could get back in the room.

Nothing.

The breakfast was very good. A little more variety (one day omelettes, next day biscuits and gravy for example), it would have been excellent. The staff was the friendliest I have ever met! The pool and hot tub were excellent!

The shower pressure! It’s always the shower pressure!

I’m all honesty I wasn’t expecting much from this holiday inn however was pleasantly surprised with the cleanliness, size of the room and friendliness of the staff, made us feel very welcome. We were only staying one night but after a very comfortable stay I wish we had stayed longer!

nothing

We were driving through. Location was off highway, but not noisy, so it was good for us. Only one restaurant within walking distance. Room was great size and very clean.. Breakfast a bit limited. Staff friendly. Great for visiting White Sands. Need a car to get to main part of Las Cruces.

Holiday Inn express was a nice place to stop over. It was a bit off the road we were coming from. The room was clean and staff friendly. The beds were not very comfortable but we only stayed for one night.

The staff. All were kind, very helpful. Food choices at breakfast were very good. as a gluten free traveler, I’d lost hope that I’d ever be able to eat breakfast at a small hotel. however, this location had gluten free bagels available!

Breakfast was mostly good. The food wasn't always warm. One morning there was no water, only ice. And there wasn't much fruit.

Like other Holiday Inns places, this one does not show a big difference. It has a swimming pool, fitness center, ice machine, and laundry. Also, it provides the American breakfast in the dining room on the ground floor. The staffs are friendly. The room is cozy and clean with a decent big window. I just stayed there for one night. It is a good experience.

Given that Las Cruces is a small city, the price is high.