Insignia Hotel, Ascend Hotel Collection

Beds were comfortable

When we walked into our room it smelled strongly of marijuana. The room next door had a connecting door and the smoke came into our room from the large gap under the connecting room door. The smell was awful!

Very comfortable bed, quiet location, and convenient to the N line. Desk staff was helpful and pleasant and my budget room was a comfortable "landing spot." It was about the size of a single dorm room, perfect for a few days stay while performing in town with lots of day activities.

Not a dislike, but I found this funny and some advice for fellow country mice: to turn on power in the room, you have to insert your key in a slot. There really aren't any directions about if you leave it or not and the desk staff seemed so baffled by my question (because it was dumb) they couldn't give details. It felt like one of those times my incomprehension was so profound they couldn't even back up enough from their point of knowledge to understand the question. So I dropped it. It was fine, not a dislike, but funny.

Insignia was a nice hotel in front of a HotPot/BBQ all-you-can-eat, and other nearby food spots in the heart of Chinatown Brooklyn. The staff was friendly, and the amenities were pretty good. The power/light fixture took a bit to get used to, needs to input Keycard to access power in the room otherwise it resets/shuts off after 10-15 mins. That being said think it's a good way to save energy, they also offer minor beverages + snacks at reception, if that doesn't satisfy you, I can't stress it enough, go to the HotPot place right across the street; it's the best experience when staying at this hotel.

I wish there were more precise instructions/notices on how to activate the power in the room, it might have been the lack of sleep from my flight, but it took me longer to figure out than expected.

We loved the location in Chinatown. The room was comfortable. Walking distance to everything we needed. Nice little patio out front. Friendly front desk staff. Beds were comfortable but might need replacing in a year or so. Nice little snack store as well. The dumpling place on 60th street, take away only is great.

The cleanliness. It didn't seem as clean as the last time we stayed a few years ago. Many guests did not adhere to the please wear a mask sign, two were obviously ill with upper respiratory symptoms. Breakfast was limited and carb heavy.

good clean hotel, room was nice and modern. it was pretty quiet and the location was ideal next to the subway . breakfast was nice and just what we needed to start the day. it was a shame it wasn’t varied as we stayed 4 nights and each breakfast was the same.

it would be nice if the breakfast was more varied we were four guests but each day were only given 3 towels. also the replenishing of the coffee and tea for the room wasn’t done and we had to keep asking the reception

The bed was comfortable and bathroom was a decent size. Hotel was walking distance to shopping and market places. It was also very close to local transportation (Train and Bus Stops). There is a coffee station next to the bed if you want to make your own coffee in the morning. There are also coffee and water in the lounge when you come down in the morning. If you drive, there are free street parking on the block and the hotel has parking as well, but you'll need to pay extra.

The working station table was a bit small compare to the one I got last time. One of the shower door does not work. There was a little pen mark on the bed sheet, which was very small.

They offer hot water at the counter in cold winter. The size of the room is reasonable for the price you pay for. There’s a parking garage right next to the hotel, so it’s convenient for travels with cars.

.My Room was Absolutely 💯 breathtaking beautiful Bed was very comfortable and the coffee ☕️ maker was an EXCELLENT TOUCH

The Response i received from a staff member after I contacted him regarding the jerking or pulling of my door from the door outside of my room. He should have been a bit more Compassionate towards my Concern for my safety. Plus My Husband didn't Arrive as yet hr he came later! His Response was he didn't View anyone on Cam video outside of my room and if calling the police made me feel better do so at my discretion. This all occurred Rigth after I checked in. All other staff members were GREAT 👍 I Recommend Hotel INSIGNIA go with spouse friends or family members.

The bed was comfortable, has table and chair to put things or work on. There was a TV with cable, K cup coffee maker that could make coffee and tea, closet to hang clothes with space to put small luggage below and safe to put important items if needed. In the bathroom there were a blow dryer, shampoo, conditioner, body, lotion and a small bar soap with towels if people did not bring their own. There were trash cans in the bathroom, in the room under the table and one outside the room next to the elevator which is a plus.

The room is clean but has tiny hairs in the sink and bed sheets. When sleeping @ night there is this loud humming sound coming from the walls and once it stop it start humming again a couple mins later. I don't know if it's the water or A/C that is running and making that noise.

I was very impressed with Insignia Hotel. It is very clean and modern. Everything in your room is very new. I was impressed with how clean the room was. I also liked that we had maid service daily. These days that is not always the case. The staff was friendly and helpful. The area is rather quiet which I liked. There are many restaurants nearby that are quite good & reasonable. I also liked that they served a light breakfast. Coffee and tea are always available which is a great feature! I highly recommend this hotel. I will return if I am in the area again.