The hotel was very modern and clean, staff was kind and helpful. The room was big, the bathroom was great with modern facilities. It had microwave, fridge, iron but no safe. The hotel is really close to the subway station, only 5-minute walk. We would stay here again.

Breakfast buffet didn't have many options and didn't have fresh food (only cereals, yogurt, packaged sandwiches and muffins, milk and juice). Sadly the room didn't have lights in the ceiling, only lamps, which was a little bit dark. The hotel is in The Bronx which has a reputation for being unsafe, but the hotel is just across the bridge in the first subway station. This area looked poorer than Manhattan and we felt a little bit uncomfortable but not unsafe. The streets are wide and calm. We never had any trouble in our 5-minute walk from the 138st metro station to the hotel.

Everything was great! Nice clean rooms and exceptional staff. Great location to get on the subway to go to Yankees game and into the city

$22 a night parking fee was a little ridiculous. It is a chain hotel parking should be included on your stay. First time I have ever had to pay for parking at a chain hotel.

The boys were mainly there to see a couple Yankees games. The room was clean and fine. Very convenient to stadium. Nice to have a fridge, microwave, coffee.

The shower doors need to be fixed! Would open on own while showering. Bathroom lights would turn off, because they were on a sensor. Area is not the greatest, but very convenient to subway and stadium. Very noisy early in the mornings, and should have do not disturb signs so cleaning staff doesn't interrupt early.

The bed was big and comfortable, the room was very spacious and equipped with all necessities. I didn't have a chance to try the breakfast but I peaked at it and it looked good!

The location of the room was exposed to so much noise (it was close to the elevator on the 2nd floor and close to an ice machine as well). Housekeepers were very loud and woke us up everyday from just the sound of their voices and knocking at doors. Other customers were also being pretty loud, walking and screaming and using the ice machine. The curtain in our room was broken and didn't fully close.

Rooms were nice. We had two side by side. Everything was stocked in the room appropriately. No weird smells. Staff was seen vacuuming halls and cleaning common areas. I was pleasantly impressed with the upkeep. Assessable to trains and front desk staff and security was helpful with questions.

The area was South Bronx, which I'm fine with as I have lived in NY. However, the highways were constantly backed up when we used our car to travel. Breakfast was offered daily, but had little variety, so after day 3 it wasn't beneficial. Parking spots were tight and one night someone was so close we could barely get in our car.

Rooms were clean, housekeepers very nice and attentive.

my last day, while waiting for my ride to leave, some strange people entered the lobby and then had a fist fight in the parking entrance and hurt the security guard. Police took its time to come, situation all over when they came. I was nervous about the situation. maybe the place needs more security.

Upon arrival the AM front desk agent was very accommodating (Sorry) I don't remember the agent's name. We had a Broadway Show to attend before the 3:00pm check-in. She offered to store our luggage, until we returned later that evening to check-in. We were a little apprehensive about leaving our luggage unattended. But the agent assured us that our luggage would be safe. And it was! Throughout, our stay the agent was friendly and provided great restaurant recommendations. Our room was very clean. Also, the breakfast attendant was very courteous and helpful.

Upgrade Towels.

Convenient to the Bronx Zoo, Yankee Stadium and Harlem and Manhattan. The subway is about a block away and there is paid off-street parking available. Daily breakfast is not fancy, but it is filling and right there.

Front desk staff was not very experienced which made the check in process take too long. Hotel is definitely clean but the carpets are worn looking and my room had no safe.

Breakfast was good. My husband & I looked forward to it. The only situation was that we heard vehicles passing all night long.

We heard vehicles passing all night long. That was probably so because of the position of our room we stayed for 8 nights & had to pay for parking. I thought it was a bit too much for parking.

Everything was decent and clean.

There’s not enough parking! So please try to make more parking available when the times is right for your business. But ASAP is will make things smooth and less headaches for people because people love hotels that have parking available for every costumer that is staying at the hotel.