The ease of getting into the building and the apartment, I also love the apartments themselves! The buildings are new and the blue lights makes it exciting to look at.

The fact that you can’t contact anyone for any reason is very disheartening, there are numerous numbers and no one answers any of them! I’ve tried to book directly with the company but was also unsuccessful. My issue with the room is for the 2nd time it’s not exactly the room I chose and the balcony has been dirty each time, house keeping is not looking out there at all! Other than that I LOVE this place and would definitely recommend it.

super clean with very comfortable beds. quiet and safe. apartment made me feel like I was at home. everything was perfect.

I liked everything

It was nice and big clean comfortable beds love the bath tub

Location there's no staff the garbage room locks at 11pm on the 2nd floor dog fences all outside bad bad bad location.

Check in was smooth, gave extra towels if needed, no need to contact anyone. I liked the location. There was a new restaurant near by that had amazing food. I forgot my toothbrush and the dollar tree near by was very convenient. I liked the fact that being near the highway wasn't as noisy as thought. It wasn't noisy at all. Would come again. The shower was my favorite!

There was no blind on the door to the balcony which gives people access to see in since the 3rd floor was the highest level. I dropped some rice and they gave us a dustpan but no broom. I cleaned up the mess but it was a little difficult. Didn't need the ironing board but, there was no iron. Would feel more comfortable if the shower had a second glass screen that slides. Having one side open just let's all that good heat out and I had to put a towel down outside the shower to prevent water on the floors.

Very spacious! Feels like a studio apartment with the kitchenette, broom closet and couch etc. They gave a goodie basket with dish soap, detergent, tissue paper and other little items that came in handy. Extra packages towels and more. The gym is good and the business center and lounge are beautiful.

The glass shower door wasn’t wide enough, too much water splashed out the shower onto the floor no matter what we did.

It has easy access close to metro stations of lines 4,5,6. There is a fridge and microwave and not far is a supermarket to buy some food. There was a coffee and tee for the first breakfast and some items to wash the dishes complimentary.

It is a noisy position. There was nobody to welcome. Totally nonpersonal attitude. The water tap in the shower gives first warm and later cold water. Should it be in the opposite way?

The room was so clean and comfortable the bathroom beautiful enough room for a couple the shower was everything romance happened there and such a beautiful balcony that we sat out there the first day we got there it just was a zen moment oh and let's not forget the way you enter your room with numbers your personal numbers I couldn't have felt any safer thank you but overall you just have to have your own experience I enjoyed mine again thank you.

My stay at the Arches with my husband was a great experience. The room was clean and the building was secure which we loved. The bed was too firm for our liking and we couldn’t order towels same day but other than that it was a positive experience.

The bed was too firm for our liking and we couldn’t order towels same day but other than that it was a positive experience.

The apartment style layout. I'd love to rent it as my home monthly.

The bathroom has no soap holder in the shower or somewhere to keep the rag you use in the shower. Counter space in kitchenet was limited and a mirror needed over the bed in the ceiling plus a standing mirror. The window glass should be tinted when the sun hits but clear in the night

The room was clean, really big comfortable bed with good TV. The shower and bathroom was also really clean and nice to use. Didn't use the kitchen but it was really handy to have it there

The walls were a bit scuffed but it didn't impact the stay at all. Location is a bit far out from NYC so spent more on getting taxi's home