Beds were so comfy! Our room was on bottom floor and we luckily had one that had sliding glass doors that opened right next to pool area, so kids loved that! AC worked great, staff was so pleasant (thank you Andy/Anissa(sp?)) The bath gel/lotion they provide smells AMAZING! Location was right off interstate 40, so a breeze to get to...price was great! Will def book again!

Didn't like that they charge $10/person for breakfast. We brought some food with us for the morning, but this was only reason I didn't give this place a 10, because it does make it easier with kids to be able to go get hot breakfast from lobby and it be included.

The location was perfect. The facility was nice. The bartender was very nice as well as the breakfast server. The bed was very comfortable!

Omg, the toilet. Why was it so close to the floor. I have NEVER seen a toilet so short. Kindly install normal size toilets that don't require the user to perform a full squat just to use the bathroom. If you can't install taller toilets, kindly place a rail on the wall to provide assistance for sitting on the toilet.

Location is convenient. Room was clean and spacious. Beds were very comfortable. Pool and patio were very nice except sauna was under repair. Price was very fair. Staff was very helpful, friendly, and courteous.

Breakfast brunch was not available because not enough people had it the day before. What? First room had a damp area on carpet so had to get moved to a different room.

This was our 4th or 5th visit to this hotel, we stay here when we visit my husband's family. It's convenient and friendly. The ladies in the restaurant make you feel like family.

An outdoor pool would be nice, but it would just be nice certainly not a deciding factor.

Really enjoyed our stay here at the Hickory, NC Crowne Plaza Hotel. Our children were able to play in the pool and workout in the exercise room. The staff were very friendly and helpful. Definitely recommend.

I wish breakfast were available for free to those who stayed.

The cook and the server were not on the same sheet of music.It was obvious.The server brought out part of the Breakfast meal and we had to wait for the sausage.By then the waffle was cold.

Train the breakfast cook and the server.

The staff was very friendly and assisted with anything you needed. it was clean and well maintained.

only real issue was I wish the bar opened up at 3pm instead of 5pm especially on Saturday.

Pool was nice and clean and warm. My daughter had a great time swimming. Room was clean and bed was comfy. Near a lot of restaurants. Reception was nice. Place was pretty and decorated for Christmas 🎄

Windows facing the inside halls. Some weird guy kept his curtains open so my kid could see him laying almost naked in his bed. Creaper. Not really the hotels fault but just feel like I shouldn't be able to see in people's rooms as I walk down the hall.

This is an older hotel that has been maintained very well. Some of the decor is so nice, especially the water feature in the lounge area. There is plenty of seating. The place is so clean you could eat off the floors. This was the quietest hotel I have ever been in so resting is easy in the comfortable bed. I love the beautiful ceilings made of a shiny tile. I wish there was an outdoor pool but the inside pool is nice. I would definitely stay here again if I travel here in the future!

The bureau has drawers but also doors covering the small fridge and microwave. One of the doors wouldn’t stay shut no matter how much I tried. It would open and block your path. The room door was old and a little difficult to open, especially if you were carrying items in the room. I had trouble with the toilet flushing but I plan to inform the manager…the chain came off and I would have to remove the tank lid several times so I could flush it. The room was dated as far as decor. The small sofa was nice but didn’t fit well we’re it was set. These are minor things that can be fixed easily.

Very clean nice hotel with a wonderful staff

Twice I booked a room and payed extra for breakfast booked room for three people but only covered 2 breakfast still a good deal but it should cover everyone in reservation food ?