I had the pleasure of staying at this hotel once before. I was pleasantly surprised at how friendly and helpful the staff was. The breakfast was great, and the hotel was clean and beautifully decorated. I booked again with this last trip, and because of the good experience here, I've tried to book Homewood Suites for each of my stays along my way.

I have no complaints at all. Traveling alone, I requested a lower floor with an easy access to my car, and the staff made every effort to do so!

The moment I walked in, I was impressed with the feel of cleanliness and the welcoming atmosphere. I loved the Fall decorations, and the wonderful hello from the desk receptionist, CASSANDRA! The precautions everywhere for COVID, were reassuring of a non-problematic stay. Everything I needed was there at the Hotel in their store and social area. All the other employees were welcoming and pleasant.

The only thing I have to mention, in a negative way, is that the cleaning person (Room 228) neglected to run the dishwasher after the previous guest. At first, I thought she forgot to unload after washing them. But in looking closer, there were stains on a plate. However, this will not cause me to not stay here again. I have found a wonderful place to stay so that my 10 hour trip a few times a year is not so stressful and above all, It Will Be Comfortable!!

Plenty of room for us and our daughter and 2 grandkids. There was 5 of us and spacious enough that we were not on top of each other. The kitchen was a definite plus for our granddaughter who has severe food allergies.

The amount of pets because my granddaughter and myself are allergic. We were aware that it was pet friendly so we did not complain. Wish there wasn’t carpeting for that reason.

Did not do breakfast. So many people not wearing masks and no social distancing , we did not feel safe doing breakfast.

So many of the guests, likely 80% wore no masks and made us feel very exposed to covid

kitchen, cool shower, amazing work desk everything was great!

I have noticed hotels in the past and your have curtains open. I like to sleep/take naps during the day and sunlight bothers me. But this is not the first hotel I face this dilemma. What is the purpose of 20% closed dark curtains? Unless I am totally stupid and they close somehow

The room was fabulous--spacious and clean and very comfortable. The lobby/seating areas were lovely. The morning front desk staff kept the breakfast station spotless and were very friendly.

We chose this hotel because of the pool, but saw no mention of its closure on the Booking.com site--and even used the pool as the single "Amenities" filter for hotel selection. My expression of disappointment--that's how I put it--to the front desk woman at check-in was met with a "well, it's on the website, if you check under extra information." I was not pleased. Then I was given a sheet to sign with all the relevant information about the room but not given a copy of that information. It made no sense.

Breakfast was way better than most

A/C I hate it so bad, you guys program the ac to turn on after 85 degrees, it was so hot for us. My home ac is always around 68. We sweat a lot, night were uncomfortable. You could turn it down a few degrees but it would stop and start the program it was set at.

Breakfast was very good. The staff was top tier. Jasmine and the other front desk lady (whose name escapes me) were friendly, polite, professional and genuine. The cleaning staff were top notch as well. I realize how difficult it can be to deal with the public during the best of times and with all the added stresses of the holidays and the anxiety of the pandemic factored in, it can be really difficult to maintain an even keel yet the housekeeping ladies did a wonderful job. They were sweet and pleasant. I could see the effects of everything in their eyes but they brushed it aside and made our stay truly enjoyable. They, along with the rest of the hotel staff, are what sets this hotel apart from every other one I have been to during my travels. Do what you must to keep them. Pay them well and treat them right and your hotel will continue to make money and be my 1st choice whenever I travel.

Everyone was nice and friendly. Property was clean. Room was spacious and comfortable.

I have nothing negative to say. My family and I very much enjoyed our stay. The continental breakfast was different each day. It was delicious and the staff was helpful and pleasant.

Nice clean room and I liked the size of the room. Shower was great. Staff very nice

Breakfast was subpar. Not much of a variety. Never had eggs cooked like they were cooked. They were not appetizing at all. No choice of meat. No breakfast sweets. All in all it was disappointing for such a nice hotel