FREE BREAKFAST ..ITS AWESOME LOTS OF CHOICES AND VERY WELL LAID OUT . It's about the only thing I really enjoy about the Tru Hotels.

The heater was broken sounded like someone wrapped a towel around and baseball bat and was hammering away with it inside the heater...something major must have happened to it ..was like that the second we got in the room..man was it loud...so we had to move rooms then the 2nd room tv didn't work so maintenance came to fix ...the guest above our room sounded like they were in a marathon run with metal boots on...constantly so loud from 7pm to midnight . Insane I don't understand why people think they can act like that without knowing it's irritating to all other guests around them. Some people are just to rude ...plus the smell of Marijuana the minute we got their wasn't exactly a great greeting ..

I loved all the colours, unique layout, and furnishings as soon as you walked in. Very fun and inviting. The rooms were equally as unique and colorful. The room was very clean and the beds were really comfortable. The building and the rooms smelled fresh. I also loved the fact that the hand soap, lotion, shampoo, conditioner, and shower gel came in a large squeezable tube instead of those small plastic bottles. It's nice to see a hotel that is trying to reduce their footprint. The breakfast was great with lots of variety. There were also eraser boards by the elevators that the staff updated regularly with things like restaurant recommendations and things to do in the area. I would absolutely stay at this hotel or hotel chain again.

Nothing.

I went to a comedy show with my sister in-laws sister to see her son who was in the show, then went to a nightclub for karaoke. Had an awesome time. Now, I want to say that my stay at TRU BY HILTON was the icing on top of it it all and who doesn't love icing. Everything was just perfect from the receptionist at the front desk to the wonderful, clean, and beautiful room. It was a VERY NICE place, but that not all the receptionists at the front desk were courteous and very kind and helpful from the guy at checkin when I arrived on 8-6-24 and the 2 wonderful ladies the next morning when I was checking-out They all were exceptional. Thank you

N/A Anthony Huml

Colorful and clean common areas. Clean room and bathroom, but a little too much Lysol if you have a sensitive sniffer like me. Lots of lighting and outlets. Nearly all outlets have 2 USB charging ports also. Blackout curtains were amazing for helping along an early bedtime. Ice machine on every floor. Snacks & drinks in lobby are reasonably priced. Plenty of well-lit parking. Great location for me.

Highway noise woke me before alarm clock did. Did not expect $150/nite deposit. Room makes smart use of small space (shelves and hooks instead of bulky drawers or armoire), but desk didn't give me much room to work at.

The eggs seemed powdered but they were served hot and fresh. . I would have preferred bacon to sausage. There was a cool automatic pancake machine but there was a long line of parents and kids liked up to use it at 7am. Hot tea, coffee, juice, yogurt and fruit were great! There were nice grab and go options like bagels and muffins. The staff were very nice even when I forgot my ID. I LOVED that my name was on the TV saying welcome when I walked in.

Obviously the walls between adjoining rooms are very thin, because we could hear our neighbors "enjoying themselves " through the night. It made me wonder if they could hear everything going on in our room as well. The bed was a little firm for my taste but my husband liked it. Lots of people used the billiards in the lobby. It was hard to find a quiet place.

The property was easy to locate. We got there past check-in hours but I contacted the staff ahead of time to warn them we’d be arriving late. Plenty of parking even though we got there in middle of night. The lobby was clean and the staff was extremely friendly! A woman was training on the front desk but the man training her was super patient with her and they were both super nice. I didn’t grab the free breakfast because I was only there to sleep and leave, but I would def stay at this hotel again if I’m in the area!

Nothing I could find that I didn’t like!

Location was OK as long as you had a car to get around. Location was just off Interstate 75 and was easy to get into Cincinnati downtown to get to the beautiful Cincinnati Museum. Bed was very comfortable. Loved the window shade/curtain. Large nice TV, plenty of electrical connections that were easy to access. Fast, large elevator. Workers on site everywhere taking care with their jobs. Large number of snacks to purchase, breakfast was provided. No microwave if you need that, but there was a small refrigerator and very handy ice machine in the hallway wall.

Unfortunately, the construction of the building should have used better measures regarding sound, seemed to be easier to hear noises from other rooms and the hallway than I have noticed in other hotels - but this did not disrupt my sleep.

Loved hardwood floors in rooms & lemon soaps & lotions. Great bright decor and very clean. Wider variety of breakfast choices than other places that I've stayed. Market was also a nice option. Very comfortable seating and good ambience in dining area.

Location was about the only thing that I didn't like. I traveled from columbus and went to a meeting in downtown Cincinnati. The internet said it was only 10 miles away, but ended up being about a 20 minute drive, and the area wasn't great that it was located in.

I loved how well maintained it was. Hydration refill station available, WiFi, fridge in each room, gym, pool, breakfast was amazing.. the pancakes were stellar! And they had someone staying on top of cleaning and stocking the buffet. The staff was all very friendly and smiled whenever we came around. Hands down better than probably 90% of places I’ve stayed and to think it was uunder $100 a night! We will stay at a TRU by Hilton again for sure! I even signed up for the Hilton honors I was so impressed!!

Couldn’t find anything I didn’t care for

I enjoyed the breakfast area, I thought the pool table was a plus, we enjoyed playing a couple of games of pool...I did not look for the swimming pool but from the rest of the hotel I am sure it was clean! The bed slept very good! The room was super clean and everything smelled so nice and fresh, even the hallways! The fridge was a plus! Loved the color schemes so very inviting!!

Nothing! Well, the room could have had a microwave in it...other then that , everything was great!