Great location, rooms were clean, staff was friendly, it was quiet at night so we got good sleep , parking was good also. They have bed bug covers on the mattresses which took a load off my mind.

No microwaves in the rooms, the beds aren't comfy and the wifi kept kicking me off , not the greatest, the girl at check in was too busy on her phone (with it on speaker to where we could here the conversation ) when we arrived to tell me anything about our room location or where anything was in the place, we had to go back in and ask her which way it was and closest place to park to it.

Great location at a decent price. Good view of the Space Needle and the Sky Lift. The staff we did see were nice.

This hotel could use a few updates and some maintenance in the room we stayed in. The mini fridge in our room wasn't exactly clean and the toilet seat in our bathroom needed to be replaced. Other than that is was a great value and awesome location and was walking distance to it all.

location hands down best for the price. short walk down to the middle of the strip.

the room was a bit small felt kinda cramped. the halls were really hot .

Cost, location, nighttime front desk staff, comfortable bed.

1) Unwashed sheets had blood from prior guest on them. 2) NOT kidding, chairs in breakfast room were sitting, FEET down, on top of the tables and GUESTS had to pull down chairs, slide out the tables, then wipe down tables while day staff sat silently on her ass doing nothing! 3) More modern charging ports/methods for phones would be helpful.

We loved that the hotel is so close to everything. The location is wonderful. We also liked our room. It was the perfect size for my husband and I.

There wasn't really anything we didn't like about our stay. I guess the only thing I can think of would be that the elevator is slow. That's really not that bad tho. Definitely not something to keep us from returning.

I thought it was supposed to have a free breakfast, but I was only shown coffee.

We have stayed in 10+ hotels in the Gatlinburg/pigeon forge area, but this is by far our favorite. Ever since our first stay here we haven’t been anywhere else. The rooms are all big spacious suites and the hotel is close distance to everything. The hotel is also one of the cheapest in town.

Nothing. I love everything about the property.

Staff was friendly and the location was perfect. Great value for the money! The room was clean enough and served its purpose to be close to all the action!

Hotel could use a little repair, updates. For example some drywall damage and just basic upgrades. I c9uld tell the bedding was clean even though there were some stains that didnt come out in the wash.

Did not eat breakfast...location was great

Male housekeeper knocked on the door and after about 10 seconds let himself in...did not like this at all because I had my wife my daughter and granddaughter all getting dressed very unprofessional

We were on the third floor. Felt safe and comfortable Room clean and well taken care of. Staff friendly. Continental breakfast and 24 hour coffee available. We will definitely stay here again. Highly recommend!

No microwave in room. but there was one downstairs in the lobby. We used it as needed.