Front desk staff was courteous when we checked in during our late afternoon arrival. I've seen remarks on an odor in the hotel. I smelt mild chlorine - because there is an indoor pool - and this was not an issue in my opinion. As far as the pool being closed, the staff told me that the hotel is simply waiting for a permit from the city before they can let anyone swim. The place is fine - book it and be done.

The gentleman that checked me in was extremely friendly, he definitely set the tone for a decent stay. The bed and pillows were comfortable. The breakfast area was clean and stocked.

The location wasn’t in the best side of town, but I did like that the hotel was away from the street, we felt secure, which we were. The pool was closed, but oh well. A lot of Highway noise, but we always bring a small fan when traveling which drowns out any noise.

Convenient to highway, restaurants, etc. The outside of hotel was so so but then again most of Memphis was so so with litter. There was a motorcycle group staying at the hotel as well however I felt safe, my room was clean and all of the amenities worked properly. Other than the noise from the interstate I had a great stay and would stay again. The male clerk that checked me and my husband in on Friday was very nice.

Didn’t like the litter outside of hotel entrance from main road. It makes you think twice about staying at the hotel. Considering when you’re pulling onto the hotel property. You’re actually entering from the rear side of the hotel and have to drive around the building to get to the front of the hotel. The lady with the RED hair. Had to go hunting and searching for her so I could check-out. Had to ring the bell 5-6 times and yell out hello several times before she came to front desk.

That it was quite and the room was okay

It was okay definitely don’t look like the pictures online the lobby looked great.. but the room we were in bed wasn’t made as neat as it could have been. The tv cut off when you tried to watch certain things but it could have just been our room.. it was decent

the breakfast was good for a hotel, staff were super friendly and very accommodating. very fast and efficient almost zero wait time checking in. room was super clean and inviting, beds and pillows were super comfortable as a female traveling alone I felt very safe and secure staying here, over all good experience.

THE PROPERTY WAS VERY CLEAN & THE STAFF WAS SO NICE & PROFESSIONAL.

I DIDN’T LIKE THAT WENEVER I NEEDED,TISSUE,TOWELS ETC,I HAVE TO LEAVE MY ROOM ON THE 3RD FLOOR TO GO DOWN TO THE FRONT DESK & GET IT MYSELF.

The breakfast was inviting and fulfilling. It offered items that are not commonly offered, ie, turkey sausage and bacon, which was a welcome surprise because I don’t eat pork as a well as my traveling cohort. Thank you.

Nothing.

Cameras outside made us feel safe. Room was nice and bed was super comfortable.

Area was really sketchy but absolutely no issues and everything was quiet.

Hotel was comfortable, bed was decent. The pillows were heavenly! We checked in late and left early. Was overall a comfortable stay.

Parking lot could have more lights. It was a little too dark. We were able to park close to the front door so that was nice.

. Comfortable beds, had connecting rooms just like we asked for, and staff was very friendly

The smell of cigarette smoke in a non-smoking room.