The staff is always great and helpful

There's never any trash bags in the trash cans the big one in the hall had a new one draped over the side like the people staying there needed to put it in so I'm guessing room service doesn't like doing trash bags. I noticed the arm of my desk chair was loose and when I came back to my room there was the bolt laying on the TV stand the arm of the chair hanging off I figure shouldn't they report that to be fixed instead of leaving it for me to fix so I'm also guessing thinking room keeping doesn't wanna take care of that either. Everything else is great and I appreciate their kindness and help.

Everything was better than expected for the price.

There was never a mention about the 50 dollar deposit at check-in through booking.com. I completely understand that you might need a deposit with your regular reservations in-house. With booking.com you are in a specific contract and these types of additional fees or deposits need to be addressed at the time of booking not an add on at check-in.

The staff was great, very attentive. Breakfast was good. Place was nice and clean.

There was a weird smell throughout the hotel, the lady at the front desk mentioned something had happened to AC units because of the rain. Provided us with air freshener.

the pillows were A1 , even thought there was only 3 ha! the staff was very friendly and explained everything after paying . breakfast was simple but good . and I didn’t have any problems with seeing filth anywhere . it was nice coming back to our room after a day out to a clean room , more soaps , and a freshly made bed! would definitely stay again!

the location was a little off because of the building beside being remodeled , but once it looks better , it will feel to be a better spot for the hotel . nice location as far as nothing being to far of a drive!

Being on the 4th floor was the best thing.

I think that if it appears in your list that the room is occupied they should only knock on the door 3 times and if they do not open them leave and do not open with their key. also the cleaning ones do not put bags in the garbage baskets.

everything was clean and new. the breakfast was delicious and very hearty. they had breakfast croissants, kolaches (pigs in a blanket), sausage biscuits and waffles. they had great coffee, apple juice, orange juice and all kinds of snacks like honey buns and fresh fruit. I will definitely stay here again when I visit my son at A&M.

the elevator had a weird smell of dog.

I didn't eat breakfast because I was there for rest so I slept in.

My only complaint was that I will remember to ask for the Top floor because whoever was in the room above me was heavy walker and would walk at night after midnight.

The cleaning ladies were nice and helpful when I didn't have what I needed in my room. There was no shampoo/conditioner and only 3 towel sets for 4 people.

I was surprised to find our room didn't have a coffee pot but others did. I will have to get that upgrade next time!

Clean, beds were super comfy

Whatever that used to clean with was very strong as soon as you entered the hotel.

The staff was very polite and helpful. The room was clean and comfy for my family of four. The included breakfast was a great feature too - not just cereal and cold items, but also waffles, sausage biscuits, and kolaches. We will be back to this location again!