They property was very clean and nice.

I had a bad experience with a gentleman at the front desk when I first arrived. I was not aware that the property did not take Chime cards. The gentleman was very rude and told me he could cancel my reservation without offering me more options. I was from out of town. He made me feel like he didn’t care.

Beautiful, clean hotel with a relaxing smell & friendly,courteous staff. The Cresent Bar restaurant was a plus because we didn't have to go looking for somewhere to have dinner. The food was good. The armosphere was inviting. There were tv's, so we got to watch the game while enjoying dinner. The room was nice size with comfortable beds & pillows.It's close to Love Field Airport and had free shuttle service to & from. We took advantage of the Park & Fly option & felt comfortable leaving our vehicle because there was onsite security.

The look of the area surrounding hotel.I was skeptical about staying there, but when I walked into hotel all anxiety was eased.

Recently remodeled and updated hotel with a sizable rooms and comfortable bed, pool area with BBQ grill and multiple cabanas, super friendly and outgoing staff (from front desk to housekeeping).

The hotel's location, while near where I wanted to be, is in a business park and industrial zone that is mostly vacant during the weekend. This was OK for my needs, but not ideal if you're looking for food and entertainment close by.

I loved that the entrance was not complicated or over jammed with traffic. Especially the cleanliness of the room. And I forgot to pack a hairbrush, and I called the front desk to see if they had a hair comb and to my surprise, they did!

I did not like that I could not see through the windows when I wanted to look out and enjoy my view because the windows were dirty. My guess is pollen. Idk.

Excellent facilities and staff! Great value and the entire staff were extremely friendly and helpful. Went out of their way to help us! The GM and his Assistant were friendly and willing to do anything to make us comfortable.

Flood lights illuminated the whole side of the building where the pool is located and made our beautiful room almost like daylight all night which we are not used to.

We liked the location and the room was spacious. Also the soap/shampoo/conditioner provided were Dove, which was great. The room also included a fridge and microwave, which was very convenient. They also changed the towels every day.

The cleanliness wasn't great and we could hear noise from.other rooms all the time.

Refrigerator, microwave, USB ports near both sides of the King sized bed. Bedside tables on both sides of the bed. Shower with a glass sliding door. Desk with desk chair. Plenty of towels. Chair with a reading lamp. Hair dryer. Large flat screen TV. Large room. Plenty of parking. 2 Elevators.

The room was the furthest from the front of the hotel. Room 257.

Had to book a last minute room and was checked in quickly. The location is easy to get to, the hotel is new and there is plenty of parking. Also noted its a 5 minute drive to Love field and there is a shuttle. The staff were friendly. The staff also told me if you need to leave your car at the hotel while you travel its $10 per day, not bad at all.

nothing

The location, the on-site restaurant, the snack selection. The staff...The Shuttle availability & the driver was very professional

That it didn't have an ice machine on each floor...and there were no signs letting you know where it is. .it's hidden behind a door without any Sign!!!!!

Good food, very clean hotel, staff was very friendly and helpful, location to UT Southwestern medical center was very good.

Not enough power plugs in room. toilets could have been taller, hard for an elderly or person with some medical issues to use.