Staff, especially The lady in the front that works mornings and also the other lady who works in the day time . Everyone actually was vey nice and attentive. Although once before my experience wasn’t very pleasant considering my sons x box came up stolen form one of their staff members and they did nothing about it . However i believe that , that person no longer works there. Thank god … And I can tell that the staff and facility is much more supportive and helpful than before . I love that place and Ms Cecilia .. thnx Erika R xoxo 😘

The staff is AMAZING. From check in/out to our housekeeper, and the food attendant we had great customer service. The housekeeper was so sweet 😭 she took some time to talk to us and make suggestions. The food attendant was a sweetheart as well. Breakfast was more than what I expected! Biscuits and gravy, scrambled eggs, sausage patties, bacon, oatmeal, toast, bagels, yogurt, fruit, different cereals, granola bars. Chocolate, blueberry and banana nut muffins, hashbrowns, coffee and 2 types of tea, water bottles, apple, cranberry, lemonade and orange juice. Various sauces, jellies, cream cheese, and peanut butter. It was quite a spread!

It for sure needs some touch ups. Stains on lampshades , scratches and stains on walls that can easily be painted over, wood laminate of furniture is peeling off, ac vents are dirty, some are rusted. You can tell that the carpet throughout the whole hotel needs to either be changed or deepcleaned. Some recaulking in areas

It is a good location with numerous restaurants and attractions near. I also go to Irving mall in under 20 minutes. The breakfast was amazing!!!! The staff was also friendly. I would stay again for the breakfast lol.

My only problem would be the walls. I did hear my neighbor snore throughout the night. I’m sure the hotel could accommodate to a new room, however I just rode the night out.

Nice staff, early Check-in possible. A quiet place. Good WiFi.

No hair dryer in the room. But available ať the reception desk.

The hot breakfast was extremely delicious. I always book this hotel when traveling to Dallas and, it's always up to my expectations. A very fair price for the quality of the hotel. The room itself was also fantastic, the staff pay attention to the little details such as towel designs. I will definitely be booking this hotel again.

One thing I did not like was the noise at night. I woke up several times at night due to a bunch of people running around, yelling in the hallways.

nice clean hotel, affordable rate compared to other properties, nice breakfast and the beds were super comfortable and hotel was clean.

park at your own risk signs are a potential scare for customers. maybe saying we are not responsible for any potential theft or damages occurred on the property is better.

The staff was great! Beyond great! The blonde kid on nights deserves a raise. The place was very clean and smelled of freshly used cleaners. I was very happy until I showered. The bed was a little hard but still comfortable. Breakfast was overcooked, so I just made a waffle. I would stay here again, provided a clean shower.

The shower floor was funky and felt like it was not clean. The handle in the shower was grotesquely sticky with who knows what, so that was disappointing. Breakfast was overcooked and not good

Location was good for everything we were doing. It was very quiet and clean. All the staff was polite and friendly.

The only issues we encountered were a lot of the options in the drink vending machines were sold out, which might not be the fault of the property. Also more drink options at breakfast would be nice.

The Facility was near everything I needed. I booked here due to work as traveler “Nurse Assistant” assignment. I was greeted promptly on the first day. Ms. London made it easy for me to feel comfortable being that I was not familiar with the area and what was around it. Another two other front desk workers was very helpful with assisting me with items I didn’t have for my work/and school work.

Only down side is I seen a roach in my room.

Everything was grand, it was comfy and very clean the service was excellent