Holiday Inn Express Lake Worth NW Loop 820, an IHG Hotel

Alice was the kindest, most enjoyable lady. She worked hard and kept up with the breakfast crowd. We were there four days for breakfast and she was there for three. You can really tell when she isn't working. That fourth day wasn't so good. We had to go elsewhere for breakfast. She is an asset to your staff! Also, Jennifer (manager) offered her own ROKU for us to view the PBR Nationals since the hotel didn't have CBS sports. She was very nice, and saved us having to go buy a tv to view it. Your front desk staff are all very friendly. I will not leave out the cleaning staff, as they were all friendly and hard working! We plan to come again next year!

The only thing I would suggest is to put some kind of non slip something in the shower. It was very slippery.

nice, clean and well maintained. The beds were comfortable and housekeeping was good. Great hot breakfast if sausage, bacon, biscuits and gravy, oatmeal, pancakes, hot rolls, fruit, juice, etc.

my only complaint was the smoke detector started beeping from a low battery in my room at 5:55am and woke me up. I decided to just get up and go eat breakfast and talk to the front desk about the beeping. The told me they’d send someone up to fix it when the maintenance guy arrives, which they said would be shortly. long story short, after 4 hours and 4 phone calls to the front desk the battery was finally switched out and no more annoying beeps. I asked the front desk if there was any compensation for the unpleasant situation and since I paid $140 for the nights stay.

I had reserved the room online for my daughter, my son-in-law, and my infant granddaughter. Lisa, the front desk worker who helped me with specifics was exceptionally courteous and helpful with the entire reservation. I am so thankful for her and the night staff who took extra care with my family to ensure this process was well-taken care of. Thank you Holiday Inn Express of Lake Worth!!! And Lisa!!!

Nothing could have been better, at all!!! My daughter told me what an awesome facility it was and how comfortable they were!! Thank you again!!

Breakfast was excellent. Miss Alice ran the place cooked the food clean the place did a great job. She was so friendly went way above and beyond for breakfast. She was super nice. She was a blessing. All the employees were very nice. Very helpful. Enjoyed our stay

Had a little difficulty figuring out the air conditioner. But it was all okay.

The rooms are really nice and spacious. The breakfast is good and the staff are awesome. Location of the place is great because its right next to Denny's.

I feel like what could be better is the Television channels. Couldn't find a good movie to watch, we watched mostly the food network. Also the first night of our check in our pillows were stinky, like poop stink, but it wasn't an issue getting new pillows.

Location

The change from Spectrum to Dish TV was a mistake. Available channels and reception with Dish was awful. Get Spectrum back. Visit family often and stay at this location. Never a problem before, but might consider a location with Spectrum next time.

Breakfast was ok but Dennys is next door and I opted for Dennys. Coffee was good. Location was excellent as it was one left turn out parking lot straight to stock yards. Very simple and easy

No transportation to and from stock yards by hotel. That’s my only complaint.

The location was excellent, easy to find, there were several options to enter and exit the parking lot.

The website said there was a hot tub, there was no hot tub!!! Tried to go to the pool in the middle of the day and it was locked.

Very clean and great staff. Really close to all places. Coffee made fresh all hours and Dennys restaurant at walking distance. Customer service was excellent. Very pleasant stayed

bookable at short notice, also for a group, an unprepared room was exchanged without discussions, good breakfast and comfortable room, close to the Stockyards and DFW airport was also easily accessible.

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