This was an excellent value for the money. We wanted a place downtown that wasn't crazy expensive. This property was very reasonably priced for a nice hotel downtown. There was an in-house Starbucks which was convenient, and the restaurant/bar provided a nice place to relax at the end of the day. The room was very clean and comfortable.

The ice maker on our floor didn't work, so we had to go to other floors to find ice. The ice maker was also broken on another floor, so we spent too much time in search of ice. It would have been nice to have the restaurant open for lunch, but I also understand how that may not be economical if there isn't a lot of lunch traffic.

The breakfast was relatively basic, but good. The staff member - very pretty, African American, long hair, was dozing on the couch when we arrived one morning and was beyond sullen and sulky - we couldn't believe it! After showing us to our table she flopped back down on the couch and went on her phone...!

The staff were ambivalent at best - see comment about the lady on breakfast - however, all staff we encountered were very transactional and not overly friendly. We are international visitors and had just arrived in the USA - this wasn't a great first impression of the USA!

Overall, it was a very nice hotel comparatively. Checkin was fast, hotel staff were friendly and helpful, excellent location, cleanest and most organized hotel fitness center I've ever been to! I stayed in a European studio king, perfect size & layout for me. Great view of downtown, comfortable bed and plenty of storage for a weekend stay without looking cluttered.

Really bad lighting over the mirror. Could hear the plumbing from guests' rooms and the train every now and then. Never been a fan of downtown parking and this hotel on offers valet but there are plenty of self park garages in the area. Personally wasnt a fan of the breakfast buffet.

The hotel is very pleasant, clean, the breakfasts are plentiful and tasty. The reception staff were nice and helpful. The location of the hotel is great, everywhere is a short walk away.

The only problem was parking - I end up dealing with a duplicate payment for valet parking. Before the car is delivered, they want you to pay via their app, then I found out that the hotel also charged the payment.

The hotel was very nice, the staff was very pleasant, and the bar was enjoyable. it was also great that there’s a Starbucks downstairs.

Not having parking means paying way too much just to have somewhere to put your car. We opted for valet because parking was across the street and down the block, and we had bags. We didn’t call for the car until time to leave, but it was a bit pricey, considering. As far as the hotel room itself, the only complaint I really have is that the air conditioning kept resetting, and I kept being woken up sweating and having to turn the temperature back down.

Great location close to a ton of stuff. Staff is amazing. Rooms are super clean and presentable. Hotel is very well upkept, elevators are only accessible with a room key which is nice for keeping the hotel to guests only.

Breakfast isn’t complimentary which kind of sucks. Valet is also $50. Lots of construction outside the hotel.

There was a lot to do in that area and in walking distance. The Valet parking was awesome and friendly. The front desk was awesome also besides the 1 rude lady that was sitting to the side.

That the breakfast is not complimentary. Price is too high for 1 person. Not enough channels on TV.

The hotel was beautiful right upon entering the building. The staff was very welcoming and friendly. The room was clean and cozy. The beds, pillows and blankets were clean and super comfortable! It was also very convenient to have a Starbucks in the hotel!

Maybe having a few more food type options at the concessions bar. We got back late after our event and most restaurants in the area were closed. We had to resort to delivery from a fast food place. Not good!

Great sized room. The bed was comfortable. I really loved the shower it was clean and really warm. Private and only key access to the elevator. Very easy to pick up with Uber and lots of restaurants within walking distance. Water in the fridge and nice size TV. The gym was nice and clean.

I wish the space had room service, there was a night I had to order door dash and didn't feel like going down to pick it up. The breakfast was good but didn't have many non-dairy options.

Cotton was brilliant she is an expecetional manager, and she should be promoted! She made sure our issues were dealt with in a professional and caring manner and I only wish everyone was like Cotton!

Outside the building you cannot smoke and there wasn't a designated area