It was a nice property very near to Highland Village which is great for shopping and food.

The parking fee was $40 (valet) and $30 (self park) and my room faced the highway which was SO noisy with all the traffic and cars that just wanted to be loud later into the night. New windows and at least a sound machine would help this a lot. Also, the paint job on the ceiling/trim in my room was never finished out properly and was super noticeable in the morning. There was also nothing but a bare boxspring on the bed which seemed not like a four or five start hotel. Bed and pillow were clean and comfy, but having it finished makes all the difference.

The location was good. It was a nice place to spend our wedding night.

Room service unavailable right now. And pool unavailable right now.

Everyone was so nice and helpful. The pool and hot tub were awesome! The gym was great. Our room was clean and spacious and we had an excellent view over Downtown Houston. We loved it, we thought the water bowl and treats for the dogs at the entrance was a fabulous touch!

The shower was a bit small, I was expecting something bigger I suppose. But that doesn't take away from how amazing our stay was.

Location was great. The staff were superb. The good was delicious.

The price of food was exceptionally high. Even though I was in a handicapped accessible room, I could barely maneuver my wheelchair in room. And the bathroom wheelchair barely fit at all. The sliding door to bathroom took 2 people to close

Staff was great! We loved the people doing our breakfast especially Maria's pancakes! Receptionist were helpful and nice as well in helping us to enjoy our stay

When events or convention are taking place, the restaurant is practically not available and it's too loud

Breakfast was good, took a little long to get to our tables, but it was OK.

The reason I selected Royal Sonesta was because we were getting a better deal through booking.com, however; with all the added fees, such as “destination, tax” which I think is ridiculous, it really wasn’t a bargain at all!

The room was spacious and nice and the staff at the reception and at the restaurant is very kind, but you need to be aware there is a mandatory daily fee of $19 that includes 2 bottles of water and a $10 voucher at the coffee shop (one per day). I read the “fine prints” a day after checking in and they kindly gave me a refund.

The staff was wonderful. Every staff member I interacted with was polite and professional...not a single with anyone.

The shower curtain slid open about 1/3 of the way and there was no way to keep it closed. Tried not to make a swimming pool on the floor but it is not easy with no curtain. The corners in the bathroom had some build up which looked like a combination of dirt and cleaning solution. I think they mop but the vanity legs make it hard to get the corners done well.

Hotel was very clean , it's essential Staff was friendly . Looking forward staying with you next year. Luis our shuttle driver so kind ,nice and professional. The night shuttle driver was courteous as well. The air conditioning was ice cold . Thanks , Morris

The front desk attendant was wonderful, as well as the bartenders on duty in the evenings. What I have to say I appreciated the most is I thought I may have left a ring in my room after we checked out, and the lost and found attendant was so kind and thorough when he looked for it. I wish I recalled his name because I truly appreciate his effort!

It was very warm in the room