Quality Suites

The room was very clean and spacious, mini fridge worked very well. And what I liked most of all was the breakfast! The scrambled eggs and sausage were delicious. The hotel had very good options for breakfast!

I didn't like that within the 1st 15 minutes of me checking in, was that the manager Kassim (probably butchering his name) went off on me. So the nice front desk lady had encountered a mean customer, and I asked if she was ok and to check up on her. Then the manager Kassim, went off on me *paraphrasing* "you need to mjnd your own business since you are a customer and what are you going to do about it? Are you the freaking police or something?" The pool and jacuzzi were closed but I feel like booking.com should've had that listed somewhere. And I don't feel like that's really customer responsibility.

Check in was fast and easy, room was clean and comfortable. Beds and pillows were very good. Specifically wanted to give Emily behind the front desk Friday evening a shout out! for helping us print out a eulogy. It was imperative that we get this done, and the printer/computer in the business center was pretty broken. She was very busy and stayed cordial and helpful throughout. Breakfast was above average for your typical hotel breakfast.

Building could use some updating inside, it's obvious it hasn't been done in a while. Business Center printer was broken and inoperable.

The staff worked very hard to be of assistance all throughout the night!!

The breakfast staff was great toward guests on weekends (especially when kids and elders were present), but during weekdays staff for breakfast barely kept food available. They stopped making fresh food 30 minutes before breakfast was over.

Location was ok. The staff were nice.

The breakfast was ok ,could be better. Not a lot of options. They only had apple juice one day , and orange juice on the other . They only had white bread ,no wheat bread or other options . They had a lot of natts alot of flying bugs inside their dinning area. They no longer have snacks to buy.

The staff was excellent! From checking in with Crystal, breakfast staff gentlemen and even housekeeping, I experienced professionalism, friendliness and human kindness. The staff made the stay one of the best stays my family and I have had! Also loved that Cracker Barrel was literally across the parking lot and that I could walk there for food. The hotel was clean also. During this time I never felt concerned about the hotel’s cleanliness. The cleaning people on the third floor were great!

Ummmm maybe the early breakfast during the week that my kids didn’t want to wake up to before 9:30, but that really was the only complaint I would have. To me the time was just fine though. Also the staff was kind enough to allow me to take my kids some yogurt, bagels and fruit to them for the days they slept in. Again the staff was so nice to make sure their guests were comfortable and taken care of. So the only thing my kids could really gripe about, again the staff made right. I will definitely stay there again!

It was a great stay and room size. Staff was very friendly and helpful. Prize was at a good value. Best pillows ever! Comfy clean beds! Really enjoyed the room size for my big family.

The living room area / where the pullout couch was at didn’t get enough air so it was pretty hot. I didn’t like the toiletries available. Shampoo was rough and body soap as well…

I love this hotel, the price was great, the bed was so compfy! And there was a second tv and a small couch for the kids to watch cartoons! Will be staying the same time next year!!!

I loved everything. This hotel made us feel at home.

The bathroom light flickered when you turned it on but then would stop.

it was super clean, the people at reception were very nice and helped me with all my accommodations.

my room door was a little broken so everytime I had to like play with it to unlock it

The breakfast was ok. It wasn't great, but it was ok. Nice variety. The staff was great! The room was very clean. the beds and pillows were comfortable. There was enough towels and toiletries.

The coffee could've been better. The sofa bed was uncomfortable.